Working together for Wellness
Through the provision of Counseling Services, namely individual and group counseling, periodic workshops, crisis intervention and referral services, Counseling Services provides AUA students with resources to solve problems, overcome possible barriers and find effective solutions to issues impeding their academic, emotional, social, personal wellness and integrity.
COUNSELING SERVICES ARE AVAILABLE TO ALL AUA STUDENTS AND ARE FREE OF CHARGE
Counseling services have widely become part of the higher education environment offering support to students, AUA is pleased to announce the launch of Counseling Services, a new service for Armenia.
We often ask ourselves: Who is a psychologist/counselor? How do I know that counseling can help? Can I trust this person? Moreover, some people around us are sure that they can be of better support than a professional counselor.
With counseling, students are able to learn more about themselves and to become more competent and confident both in their personal, relationships, academic and work settings.
Main Building, room 414M
40 Marshal Baghramian Ave.
Yerevan 0019, Republic of Armenia
Phone: +37460 61 25 19
E-mail: [email protected]
Yelena Sardaryan MA, MPH
Confidentiality is of prime importance to Counseling Services, through which we provide the students with a safe and protected environment, an atmosphere of support and empathy where they can share their concerns. All personal information and content of the sessions are not accessible to anyone, thus being strictly confidential. At the first counseling session, students above the age of 18 will be presented with the confidentiality procedures and will sign an informed consent form before the session starts, which signifies that the student is ready to be engaged in the counseling process. The Counselor will make all the necessary attempts to ensure that the student fully understands the confidentiality principles along with the exceptions. In the case of students below the age of 18, the informed consent form will be signed by a parent or other guardian. In case a student under 18 years approaches Counseling Services with a sensitive issue such as sexual orientation, pregnancy, drug use and does not want their parent(s) or guardian(s) to know about his/her engagement with Counseling Services, then the student may sign the consent form. This measure is taken for providing students with a safe, protective environment to talk.
Though the counseling process is highly confidential, there are a number of exceptional cases which oblige the Counselor to report/release the information provided during the counseling without the student’s permission:
1. If the Counselor assumes that the student might be of danger to himself/herself or others, the Counselor must release the information without the student’s consent. This will allow facilitating better safety both for the student and those potentially involved.
The student may review his/her records of the counseling sessions, upon written request, which will become part of his/her counseling records. Yet a student’s counseling records and files are not educational records and are accessible only to the Counselor and the student. They are not shared with other units within AUA.
When can a student approach for support?
It is normal for students to face difficulties from time to time, be it due to academic stress or personal problems. You are encouraged to approach the counselor when you feel:
You have or experienced
What Services do we offer?
How to make an appointment
Students may schedule an appointment by phone (+ 374) 60 61 25 19), in person Main Building, room 418M, or by e-mail, [email protected]
You will be asked to bring in with you already completed Intake form which you can download by clicking the link.
The counselor is available Monday through Friday from 11:00 to 16:00 during the academic year.
Crisis Intervention and Referral Services
Crisis intervention is a service offered to students who are in serious or immediate emotional distress, including cases where:
• The student verbally or behaviorally conveys that he/she is in crisis
Students in crisis can visit or call the Counseling Center during regular business hours. When the Counseling Center is closed, students should contact the Center for Student Success by tel: (+374) 060-61-27-56 or visit during regular working hours. After working hours or during week-ends, students may contact AUA Security by tel: (+374) 060-612-727 or (+374) 060-612-729 or Public Safety at 103.
Students who are faced with an emergency will meet the Counselor during regular working hours. The Counselor will meet the student and create a safety plan, including how to manage the crisis and make follow-up appointments with the student to further support him/her and build the necessary resilience skills.
Post-Counseling Services Questionnaire
Counseling Services is interested to know about the satisfaction level for our clients in order to enhance service provision. We would appreciate your time in completion of this questionnaire. Please, answer the questions as honestly as possible. Thank you.