Open Education Courses

VANADZOR, LEADING PEOPLE AND ORGANIZATIONS (85)

Credits:0

AUA INTERNAL ENGLISH ASSESSMENT (ADM001)

Credits:3

Training for Microsoft (OE000)

Credits:3

This is a project in cooperation with Microsoft in Gyumri.

REGION, GENERAL ENGLISH – LEVEL 1 (OE001)

Credits:0

This course aims at the presentation and practice of language for responding to social exchanges in a communicative framework at the basic level of proficiency. Learners are exposed to and use basic grammar and language functions to communicate accurately and appropriately about their life, work and interests in simple everyday situations.

REGION, GENERAL ENGLISH – LEVEL 2 (OE002)

Credits:0

This course aims at the presentation and practice of language at the elementary level of proficiency to communicate simply about everyday occurrences and concerns. Focus is on acquiring relevant vocabulary and building communicative competence in listening, speaking, reading and writing. A more balanced development of listening and speaking skills is emphasized to ensure effective communication.

REGION, GENERAL ENGLISH – LEVEL 3 (OE003)

Credits:0

This course aims at the presentation and practice of language at the pre-intermediate level of proficiency to communication effectively in everyday social and workplace situations. Emphasis is on developing the four integrated language skills through a function based communicative approach. Learners develop their structural accuracy, oral fluency and language appropriateness by practicing the language in real-life situations.

REGION, GENERAL ENGLISH – LEVEL 4 (OE004)

Credits:0

This course aims at the presentation and practice of language at the intermediate level to upgrade the English language proficiency of learners. The focus is on expanding communicative competence in listening, speaking, reading and writing. Learners are exposed to complex grammatical structures and vocabulary relevant to a variety of social and workplace contexts which will increase fluency and accuracy to improve communication in different social and workplace situations. Also, they will be exposed to use grammatical structures and relevant vocabulary under the guidance of communicative approach.

ACCOUNTING – LEVEL 1 (OE004)

Credits:0

After the first level, the participants will have an opportunity to record economic operations with double-entry method, to get familiar with the general accounting principles, methodology, different types of accounts and double entry, financial reporting articles. Additionally, the participants will learn basic financial vocabulary in English used in the business world.

REGION, GENERAL ENGLISH – LEVEL 5 (OE005)

Credits:0

This course aims at the presentation and practice of language at the upper intermediate level of proficiency. A balanced development of the integrated skills of listening, speaking, reading and writing is emphasized to build up learners’ confidence in expressing their views in English accurately and to improve their fluency.

GERMAN INTERMEDIATE (OE005)

Credits:0

REGION, GENERAL ENGLISH – LEVEL 6 (OE006)

Credits:0

This course aims at the presentation and practice of language at the advanced level of proficiency. Focus is on comprehensive proficiency of grammar, topical vocabulary and idioms leading to refining the communication skills of learners to enable them to communicate effectively, appropriately and confidently in various social and professional situations

NEUROMARKETING AND CONSUMER BEHAVIOR (OE006)

Credits:0

Neuromarketing is an emerging cross-disciplinary field that studies how consumers’ brains respond to marketing, brands, products, and shopping. Recent advances in brain science have been applied by neuromarketers to help marketers and market researchers find new answers to the age-old question: why do consumers buy? And how to increase SALES?

AGILE FUNDAMENTALS AND MINDSET (OE007)

Credits:0

This course is aimed to develop Agile mindset for students. It provides theoretical knowledge to understand_x000D_ agile philosophy and practical skills of implementation of real-world projects, introduce the agile philosophy,_x000D_ develop an agile mindset (being agile) and develop skills to use agile practices (doing agile) in real-world_x000D_ projects. It explains the danger of toxic agile and describes the possible threats of doing it._x000D_ _x000D_ At the end of the course, participants will be able to implement agile, differentiate projects that require agile_x000D_ management, have a clear understanding of agile, develop an agile mindset (being agile) and use agile practices_x000D_ (doing agile). They will be able to follow the trend and join agile teams or introduce agile to non-agile_x000D_ organizations.

REGION, PROJECT MANAGEMENT PROFESSIONAL (PMP)® (OE007)

Credits:0

PROJECT MANAGEMENT PROFESSIONAL (PMP)® This course is dedicated to the study of project management in all types of organizations; how project managers influence project outcomes relative to cost, time, quality, and deliverables by actively managing various elements and facets of the project life cycle, project customer perspectives, and project functions. Project management is a field in which the principles of ‘hard skill’ management are applied in combination with ‘soft skill’ management of people and their expectations. This course will cover the concepts and processes used in the PMI PMP® exam. Available in Yerevan. PMP is a registered mark of the Project Management Institute, Inc.

REGION, BECOMING AN AGILE CERTIFIED PRACTITIONER: PMI-ACP EXAM PREP COURSE (OE008)

Credits:0

Agile methodologies have transformed the software industry over the past two decades. Organizations that are highly agile and responsive to market dynamics complete more of their projects successfully than their slower-moving counterparts — 75% versus 56% — as shown in Project Management Institute’s Pulse of the Profession® report._x000D_ _x000D_ The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes your knowledge of agile principles and your skill with agile techniques. It will make you shine even brighter to your employers, stakeholders and peers.If you have been working in an agile project environment, Agile Certified Practitioner credential is the best way to showcase your knowledge and experience on agile projects.

DIGITAL ART (OE008)

Credits:0

The course presents the concept of Digital Art as a profession. It explains what Digital Art is and from where and where it goes, how you can use it as a profession with all of the perspectives and opportunities it could give you. The course will teach you the basics of traditional art which is a fundamental part of Digital Art, as well as will cover how to use the necessary programmes. _x000D_ _x000D_ At the end of the course, participants will have a clear idea of the concept of Digital Art. It will give them the opportunity to create their own portfolio of their artworks digitally. Find their workplace in Game Dev., Comics, Movie, Advertising (Promotional Video Material) and finally tell their stories through art as Concept Artist, Character Designer and Landscape Designer.

REGION, EASTERN ARMENIAN – INTERMEDIATE (OE009)

Credits:0

This course builds upon the knowledge and skills taught in the Elementary Eastern Armenian course. It is designed for students who already have a basic understanding of the language. The main goal of the course is to help students advance their knowledge of Eastern Armenian from the basic to the intermediate level. Students will continue to improve their speaking, writing, reading and listening comprehension skills. They will further strengthen their knowledge of Eastern Armenian with the help of various exercises, sustained monologues, compositions, social conversations and group discussions. Students will advance their knowledge of Armenian grammar to include verb conjugations and noun cases. A wide range of audio-video recordings will be included as part of the lessons

HOW TO START AS A PRODUCT MANAGER (OE009)

Credits:0

The course will teach how to start as a product manager. It will explain what product management is, what product managers do and what it means to work as a product manager. By discussing various aspects of product management, including differences and similarities between product management in companies with various business models, it will help to understand the whole scope of product managers’ day-to-day activities and will teach how to become a successful product manager.

REGION, GERMAN – BEGINNERS (OE010)

Credits:0

REGION, HOSPITALITY MANAGEMENT CERTIFICATE PROGRAM (OE011)

Credits:0

This program will provide the participants with a full introduction of the tourism and hospitality industry along with the critical management principles that underlie the smooth operation of these operations. It will help the students understand the different departments of the hotel and the varied opportunities that exist in the world’s largest industry._x000D_ _x000D_ At the end of the course, the participants will have a clear understanding of the hospitality industry, its operations and will be ready to enter the market. This program will be very useful for those already working in the industry & also for everyone who has the passion to develop himself/herself and become a future hotelier.

MANAGING PERSONAL FINANCES (OE011)

Credits:0

This course is for individuals who like to better manage their personal finances. It will provide the participants, the fundamentals for becoming more aware of the importance of personal finance, and enable them to better understand and manage their current and future personal financial situation. This course provides practical approaches and strategies to managing personal finances as well as learning based on one on one coaching and mentoring. Key personal financial management concepts and objectives will be the foundation for class lectures and discussions, along with individual hands-on exercises and/or group activities. Participants will be exposed to concepts and practical steps that commonly apply to global settings. It is expected that each participant who completes the course will be in a position to better manage and or use the tools to remain focused on continuously improving their own personal finances.

SPANISH LANGUAGE – INTERMEDIATE (OE012)

Credits:0

REGION, INTRODUCTION TO DIGITAL MARKETING (OE012)

Credits:0

REGION, TRAINING OF TRAINERS (TOT) IN HUMAN RESOURCE MANAGEMENT (OE013)

Credits:0

HUMAN RESOURCE MANAGEMENT (OE013)

Credits:0

This course is designed as an overview of the Human Resource Management (HRM) function and the HR manager’s role in managing the employee career cycle from entry to exit. It acquaints participants with the authority, responsibility, functions, and problems of human resource management. Topics include, but are not limited to: defining human resource management; contemporary issues in HRM: competency job analysis techniques; job design; succession planning; conducting competency-based recruiting, interviewing, and selecting employees; competency iceberg model; performance management and appraisal systems; employee training and development: disciplinary action and employee rights.

PUBLIC – PRIVITE DIALOG (OE014)

Credits:0

This course presents the concept of public-private dialogue (PPD) as an effective and efficient tool for policy making. It explains what PPD is, who the main players are and how it affects the Government’s policy making process. It stresses on the difference of policies designed with and without a dialogue with the private sector. It will provide the participants with skills of debating, negotiating with high level officials and also lobbying skills. It will give them insights into the policy making process of Armenia in detail._x000D_ _x000D_ At the end of the course, participants will have a clear idea of the role of public and private sectors in the policy making process with individual roles of the business associations or individual businesses from the private side and the roles of each public official involved in the dialogue: Prime-Minister, Ministers, Deputy ministers, etc…

REGION, SPANISH – BEGINNERS (OE014)

Credits:0

This beginning level course is designed for students who have no prior knowledge of Spanish. The course offers an introduction to the Spanish language and culture of Spanish-speaking countries with an emphasis on the acquisition of vocabulary and grammatical concepts through active communication. The course is conducted entirely in Spanish, and students interact in Spanish with their classmates from the very beginning. They also receive exposure to the language via a variety of authentic sources such as the Internet, audio, video and printed materials which help them develop cultural awareness as well as linguistic proficiency. The students will be provided with exercises and true-to-life dialogues enhancing conversational speaking and listening comprehension. Many illustrative materials will help to understand the culture in Spain and Latin America. Through this course students will learn fundamentals of Spanish grammar, vocabulary, will acquire reading comprehension and writing in Spanish.

REGION, ITALIAN – INTERMEDIATE (OE015)

Credits:0

EFFECTIVE PROFESSIONAL PRESENTATION SKILLS (OE015)

Credits:0

PROPOSAL WRITING (OE016)

Credits:0

This course tells about Project Proposal Writing (PPW). It particularly explains how PPW differs from fundraising, crowdfunding, etc. “3 tools+2 methods” main model of PPW will be presented during the course, with which the activity of any organization can be assessed. During the course, the scheme and mechanism of PPW will be presented, as well as the features of the proposal application. The course will focus on specific case studies both in Armenia and abroad._x000D_ At the end of the course, participants will have a clear idea of how one can earn by doing good.

REGION, MAKING THINGS HAPPEN: UNDERSTANDING PROJECT MANAGEMENT (OE016)

Credits:0

This workshop is intended to help participants to complete projects, big or small, on time and successfully. This workshop covers the basics of project management where students learn what project management involves and how to approach it successfully. While project management can be a very long and dry subject, this workshop takes an easy and practical approach to comprehend and identify the necessary skills and learned behaviors a project manager needs to succeed. It covers the major subject areas of the topic and provides valuable information and insight into important subjects such as why a plan is so important to the success of a project, the importance of good teamwork and how to select the right members of a team for a project, what tools are available to be a better project manager, and much more.

REGION, INTRODUCTION TO SOCIAL MEDIA MARKETING (OE017)

Credits:0

In this course, you will learn how to master Social Media Marketing, YouTube Marketing and_x000D_ Messenger Marketing․ Everything you need to create a powerful online marketing presence…_x000D_ You will learn what works and what does not work with online digital marketing and where to spend_x000D_ your time and effort. You will understand the psychology of the buyer journey and how you can map_x000D_ that to your social media marketing, content creation and sales process._x000D_ You will also learn how to drive traffic to your website using Social Media Marketing and how to create_x000D_ content that will bring people to your site.

ACCOUNTING – LEVEL 2 (OE017)

Credits:0

The entire course consists of three levels and presents the general standards and principles of accounting. During the course topics such as basic financial statements, financial results report, balance sheet and cash flow statements, as well as their analysis, will be discussed._x000D_ _x000D_ The goal of the course is to improve organizational decision-making and to align it with the organization’s strategy/objectives. It will give an opportunity to fully engage in different accounting methods and their approach used in business, as well as how different parts of the model are formed.

EASTERN ARMENIAN PRE – INTERMEDIATE (OE018)

Credits:0

The Eastern Armenian Pre-Intermediate Level course is an eight-week intensive study program (48 hours total/ 6 hours weekly instruction). It is intended to provide participants with an opportunity to further develop their Armenian proficiency level with a continuous focus on their communicative ability in all four skills, i.e. listening, reading, writing, and speaking. The course employs task-based and communicative-based teaching and learning approaches. The intercultural competence is an integral part of the Eastern Armenian Language course which introduces basic objective and unbiased views of the Armenian traditions and practices. Participants’ individual needs and learning styles are considered to make sure language acquisition and cultural adaptation are smooth, enjoyable, and worthwhile. The course includes video materials, audio materials, quizzes, real-life situations, hands-on activities, role plays and teamwork. Armenian is the language of instruction and communication most of the time.

REGION, MATH FOR UNIVERSITY ENTRANCE EXAMS (SAT/ACT) (OE018)

Credits:0

This course aims at coaching prospective AUA applicants in preparing for the Mathematics section for AUA admission tests. _x000D_ The course combines several instructional methods to give students the most comprehensive training. It covers all sections included in Math tests: Arithmetic, Algebra, Geometry, Coordinate geometry and basic Trigonometry. The instructor works on your basic skills and understanding of elementary mathematical concepts, as well as the ability to reason quantitatively and to solve problems in a test setting.

REGION, TOEFL iBT ADVANCED (OE019)

Credits:0

The TOEFL iBT test, administered through the Internet, measures test takers’ ability to use and understand English at the university level. The test evaluates how well students are able to combine listening, reading, speaking, and writing skills. This is a preparatory course that aims at familiarizing students with the test format and test-taking strategies and continuously training them to improve their test scores. In this course, language is contextualized and presented in either spoken or written form. This will help students expand their vocabulary, use idioms, and review different facets of English grammar. This course focuses on preparing students for taking the TOEFL iBT.

ENGLISH INDIVIDUAL (Level 5-6) (OE019)

Credits:0

TOEFL iBT INDIVIDUAL – ADVANCED (OE020)

Credits:0

REGION, BUSINESS ENGLISH – LEVEL 2 (OE020)

Credits:0

The world of modern business demands that business people possess the English language skills, both verbal and written, to effectively communicate in an ever-changing, fast-paced global business environment. Now, more than ever, effective business communication is of paramount importance to all international business. This workshop is for those who want to have a successful business career, be able to communicate clearly and correctly in English. Students who enroll in this workshop will learn practical communication skills to better equip them in a highly challenging and competitive international business setting. More specifically, this workshop covers both oral and written Business English.

REGION, ACCOUNTING – LEVEL 1 (OE021)

Credits:0

TOEFL iBT INDIVIDUAL – INTERMEDIATE (OE021)

Credits:0

BUSINESS ENGLISH INDIVIDUAL – Level 1 (OE022)

Credits:0

REGION, EFFECTIVE BUSINESS WRITING (OE022)

Credits:0

This course provides an intensive introduction to the communication process, the concepts and principles of internal and external business communications, an effective writing process to compose and structure an effective business email and letter. Participants will learn how to integrate a specific writing process to compose a business letter and enhance their business writing and interpersonal skills and apply those to a variety of contexts in Armenia and global settings. Overall, it is expected that each participant who completes this course has gained a thorough knowledge of writing principles to communicate effectively in a business environment.

REGION, INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO) (OE023)

Credits:0

This course is designed to give an in-depth knowledge about Search Engine Optimization to beginners. It explains the difference of SEO from other branches of digital marketing, dives deep into the many tricks and tactics of SEO which are being used for a website optimization and better rankings._x000D_ _x000D_ The course includes a large practical sessions, which will help the participants to have an overall idea on how to bring the website and business to visibility, increase rankings and traffic. The sessions will be based on international websites (United States, Canada, and Australia) and will be targeting Google as the main search engine. At the end of the course, the participants will have a clear idea about the website optimization, ranking and traffic increase

BUSINESS ENGLISH INDIVIDUAL – Level 2 (OE023)

Credits:0

SPEAKING ENGLISH INDIVIDUAL – ADVANCED (OE024)

Credits:0

REGION, GRE QUANTITATIVE (OE024)

Credits:0

This Graduate Record Examination (GRE) preparatory course is intended to help students meet the requirements of the GRE test for admission to most Western style Master’s or Doctorate degree programs in the USA and Europe. The GRE exam is only available as a Computer-Adaptive Test (CAT). The CAT test gets harder or easier in response to individual test taker’s performance. This preparatory course coaches students in this format through practice and instruction. This course prepares students for the test with a strong focus on verbal skills, test-taking strategies, and analytical writing.

REGION, MICROSOFT EXCEL – ADVANCED (OE025)

Credits:0

This course presents the concept of Microsoft Excel, its functions and opportunities. It shows how easy data analysis is and how to report it graphically; provides participants with the practical skills to speed up calculations and optimize work time in any company and develop an automated process. The course focuses on business examples from Armenia, as well as an analysis and reporting of data in certain areas of business.

SPEAKING ENGLISH INDIVIDUAL – INTERMEDIATE (OE025)

Credits:0

GERMAN INDIVIDUAL (OE026)

Credits:3

REGION, ITALIAN BEGINNERS (OE026)

Credits:0

This course is designed for absolute beginners who are interested in learning the Italian language and culture. This is an opportunity to study the language of arts, music, design, architecture, opera and food, as well to get socio-cultural knowledge about the country that hosts over 60 percent of the world’s cultural heritage sites.

REGION, GERMAN INTERMEDIATE (OE027)

Credits:0

MATH FOR UNIVERSITY ENTRANCE EXAMS INDIVIDUAL (OE027)

Credits:0

REGION, GENERAL ENGLISH FOR KIDS (OE028)

Credits:0

GERMAN LOWER INTERMEDIATE (OE029)

Credits:0

This course is based on interactive and collaborative methods of teaching foreign languages and comprises the practice of all the 4 language skills at the corresponding level. The course includes listening and comprehension tasks connected with everyday life situations, as well as written and oral exercises around everyday topics. The course consists of 24 lessons; each lesson’s duration is 1,5 hours (36 hours in total). The total duration of the course can be either 3 months with 2 lessons per week (3 hours per week) or 2 months with 3 lessons per week (4,5 hours per week)._x000D_ By the end of the course, participants will master the A2 level of German language and are prepared for the corresponding level language test set by Goethe Institute._x000D_ _x000D_ The aim of this course is to provide you with competence and skills to handle simple communication situations in German language in everyday life. After the course you will be able to understand the basics of German language (vocabulary and grammar), comprehend simple texts (newspaper articles) and everyday written texts such as personal notes, brochures, advertisements, and simple reports, as well as write simple personal letters and fill out forms. The course provides you with simple vocabulary to describe your background, immediate environment and matters in areas of immediate need. You will become familiar with the frequently used expressions and sentences that are related to areas of your most immediate relevance. Readiness to communication and direct exchange of information on familiar and routine matters is the key goal of this course.

REGION, SALES AND MARKETING ToT (OE029)

Credits:0

STEPANAKERT, GENERAL ENGLISH (OE030)

Credits:0

MATH FOR DATA SCIENCE (OE031)

Credits:0

This course provides a broad and rigorous introduction to mathematical concepts related to the Machine/Deep Learning (ML/DL). In particular, it will focus on topics from (a) Linear Algebra, (b) Calculus, optimization, and (c) Probability Theory those are having strong linkage with Machine Learning._x000D_ At the end of this course participants will have gained the prerequisite mathematical knowledge to continue their journey and take more advanced courses in machine learning. This will be useful to participants from the sectors where it is required to know how to deal with different types of data, explore and analyze that, as well as generate hypotheses and test them using various ML algorithms. It will also be very useful to those participants who want to raise or update their own knowledge of theoretical mathematics only.

EMOTIONAL INTELLIGENCE (OE032)

Credits:0

Այս կուրսը նվիրված է էմոցիոնալ ինտելեկտի* (emotional intelligence) հմտությունների զարգացմանը: Այն օգնում է մասնակիցներին բացահայտել սեփական և շրջապատող մարդկանց էմոցիոնալ ռեսուրսները և օգտագործել դրանք արդյունավետության բարձրացման համար: Այն ցույց է տալիս, թե հույզերը ինչ դեր ունեն մեր կյանքում, մասնավորապես բիզնեսում և աշխատավայրում, ինչու են հաճախ խանգարում արդյունավետ գործել և ինչպես անել, որ օգնեն, այլ ոչ թե վնասեն:Կուրսի ընթացքում մասնակիցների մոտ մշակվում են էմոցիոնալ ինտելեկտի բոլոր 4 փունջ հմտությունները՝ պրակտիկ վարժությունների, խաղերի, քննարկումների միջոցով: Ներկայացվում են իրական քեյսեր, քննարկվում են նաև հենց մասնակիցները քեյսերը:

REGION, HOW TO START AS A PRODUCT MANAGER (OE032)

Credits:0

REGION, MARKETING: TOURISM AND HOSPITALITY (OE033)

Credits:0

YEREVAN, THE SUBTLE ART OF USER EXPERIENCE (OE033)

Credits:0

This course will discuss User Experience (UX) as a whole. It will look into the history of the industry, its principles, how it is different from UI (user interface), human-centered design, design thinking strategy and best practices. The course will also discuss how to make sure the UX of a product and its branding work harmoniously. It will also include what product managers and owners who are not UX designers should know in order to be able to asses the quality of the design done. The training is designed to take 16 hours; it includes visual materials, case studies, discussions, exercises and Q&A sessions. The language of the instruction is English and Armenian.

IELTS – ACADEMIC ADVANCED (OE034)

Credits:0

This 30 hour course aims at preparing students for International English Language Testing System (IELTS) Academic exam. The purpose of the course is to provide the students with practical tips and to upskill them with the necessary strategies to succeed in the four parts of the exam (listening, reading, writing and speaking). _x000D_ _x000D_ At the beginning of the course, the students will be introduced to the question types of the four sections of the exam, their samples and strategies followed by time-management training. Additionally, the students will learn about the assessment methods of the exam. The students will also have an opportunity to work individually, in pairs and in groups in order to meet the learning styles of all the students. At the end of the course, students will have an opportunity to test themselves in a mixed-skill practice and full practice tests.

REGION, NEUROMARKETING AND CONSUMER BEHAVIOR (OE034)

Credits:0

REGION, AGILE FUNDAMENTALS AND MINDSET (OE035)

Credits:0

This course is aimed to develop an Agile mindset for students. It provides theoretical knowledge to understand agile philosophy and practical skills of implementation of real-world projects, introduce the agile philosophy, develop an agile mindset (being agile) and develop skills to use agile practices (doing agile) in real-world projects. It explains the danger of toxic agile and describes the possible threats of doing it. _x000D_ _x000D_ At the end of the course, participants will be able to implement agile, differentiate projects that require agile management, have a clear understanding of agile, develop an agile mindset (being agile) and use agile practices (doing agile). They will be able to follow the trend and join agile teams or introduce agile to non-agile organizations.

RESOURCE MOBILIZATION AND FUNDRAISING (OE035)

Credits:0

This course is designed for presenting the peculiarities and opportunities of resource mobilization in Armenian reality and challenges, especially taking into consideration the COVID and post-war crisis. Different modalities, contributing factors and limitations of the cross-sector partnership will be discussed. The fundraising opportunities will be reviewed in relation to the needs of consumers, as well as corporate engagement approaches introduced in CSR context and beyond._x000D_ The course is 15 hours, consists of video presentations, discussions, team exercises. The language is Armenian. At the end of the course the participants will have clear understanding of opportunities of resource mobilization and specifications of promoting not for profit value propositions to targeted segments.

BASICS OF PHARMACOVIGILANCE (OE036)

Credits:0

Pharmacovigilance refers to the pharmacological science that relates to the process of researching, detecting, assessing, analysing and preventing all possible adverse impacts of medicines, both long term, and short term. It is the science devoted to the monitoring of pharmaceutical products’ safety, assessment of drugs’ risk-benefit profile, taking all necessary measures to minimize any risks from receiving medicinal products, and having an ultimate goal- to preserve patients’ safety and well-being.

REGION, DIGITAL ART (OE036)

Credits:0

REGION, MANAGING PERSONAL FINANCES (OE037)

Credits:0

LEGAL ENGLISH INDIVIDUAL – LEVEL 2 (OE037)

Credits:0

This course introduces participants to international legal English terminology, basic legal concepts and general aspects of different legal systems. The course focuses on the practical application of legal English within professional activities. It also teaches to perform legal practice skills in English related to commercial law topics ranging from company formation and management; contract negotiation to remedies, as well as employment issues. The course advances core reading, writing, and speaking skills in English. In this course participants will advance their skills in understanding and applying legal concepts and terminology in English, become familiar with and properly apply English legal terms to describe various areas of the law in a precise manner, have hands-on exposure to contract terminology, statutory language, comparison of concepts in different jurisdictions, and legal letter/email writing.

LEGAL ENGLISH INDIVIDUAL – LEVEL 1 (OE038)

Credits:0

REGION, SPEAKING ENGLISH WITH CONFIDENCE (OE038)

Credits:0

This course is provided to prepare learners to practice what they learn in General English courses. While_x000D_ General English courses develop all language skills, the main focus of these courses is student-centered_x000D_ speaking. The goal is to provide students with a constructive and safe English-speaking environment_x000D_ where they can express themselves, freely and without inhibition, instilling in them a degree of_x000D_ confidence when communicating outside the classroom in various settings.

REGION, SPANISH LANGUAGE – INTERMEDIATE (OE039)

Credits:0

ENGLISH FOR JOURNALISTS (OE039)

Credits:0

This course is designed to help learners to significantly expand their journalism-related vocabulary, increase their understanding of specific styles used in the English-language journalism, as well as improve their overall grammar skills._x000D_ The course is also to provide them with knowledge about principals, standards, traditions, history and other_x000D_ essentials of the Western journalism.

SPECIAL TEST FOR THE CENTRAL BANK (OE040)

Credits:0

REGION, MATH FOR UNIVERSITY ENTRANCE EXAMS – BEGINNERS (OE040)

Credits:0

REGION, HUMAN RESOURCE MANAGEMENT (OE041)

Credits:0

HOSPITALITY MANAGEMENT INDIVIDUAL (OE041)

Credits:3

The program will provide you with full introduction of the tourism and hospitality industry along with critical management principles that underlie the smooth operations of different departments. It will aid you to understand the different departments of the hotel and various opportunities that exist is one of the largest industry globally. The program duration is 40 hours and will be thought in Armenian & English.

REGION, EFFECTIVE PROFESSIONAL PRESENTATION SKILLS (OE042)

Credits:0

REGION, PUBLIC – PRIVITE DIALOG (OE043)

Credits:0

IELTS ACADEMIC INDIVIDUAL – ADVANCED (OE043)

Credits:0

CUSTOMER SERVICE FOR HOSPITALITY (OE044)

Credits:0

The course will provide students with a full introduction of customer service in the hospitality industry._x000D_ It will aid students to understand the importance of the service in the hospitality sector and deliver tips and tricks for smooth operation._x000D_ The program duration is 4 hours divided into 2 days that will include video material, case study, debate and a final quiz. The course is in English and Armenian languages.

REGION, PROPOSAL WRITING (OE044)

Credits:0

REGION, ACCOUNTING – LEVEL 2 (OE045)

Credits:0

REGION, FRENCH – BEGINNERS (OE046)

Credits:0

This introductory course is designed for students to gain sufficient proficiency in French to cope with simple everyday situations, routine social conversations and be able to carry on basic conversation at work. The course consists of seven modules of five lessons each. Students are introduced to the characteristics of French language, grammar, alphabet, and pronunciation. During each class, students will acquire grammatical and phonetic knowledge, learn new vocabulary, speak, write and listen at the beginners’ level. This course ensures A1 level of knowledge and opportunity to pass (DELF) A1 test. Aside from the main textbook, songs, poems, proverbs, grammar games, audiovisual materials about France, its customs, holidays, traditions and people will be used, to make the learning process more enjoyable and meeting the educational needs of students.

CERTIFICATE PROGRAM IN MULTIDISCIPLINARY INNOVATION FOR PRODUCT DEVELOPMENT (OE046)

Credits:0

The program focuses on employing design thinking methodologies with the perspective of finding innovative solutions during the product development cycle._x000D_ Design thinking is a customer-oriented approach during the problem solving processes. The methodology is applied by various high-profile companies operating in local and international markets._x000D_ The primary purpose of this program is to equip participants with the knowledge, skills and creative confidence that will enable them to establish themselves as well-connected creative entrepreneurs capable of initiating and exploiting new opportunities in order to bring about positive economic and social change in Armenia and beyond.

PITCHING AND PRESENTATION SKILLS ON ZOOM (OE047)

Credits:0

This course is designed to give an in-depth overview of major techniques of pitching and public presentation on Zoom (or other online platforms) to solidify the capacities of participants to deliver powerful, persuasive and impactful messages given the new tools of online presentations

REGION, FRENCH – INTERMEDIATE (OE047)

Credits:0

The French Intermediate level course is designed for students to gain proficiency, through the communicative approach, in coping with everyday situations, social and work-related conversations, as well as being in touch with the customs, holidays and traditions that relate to France. Also, the lessons will enable the student to practice the characteristics of French language, grammar, alphabet, and pronunciation. Moreover, during each lesson, students will apply new vocabulary and strengthen their language skills through reading, writing, listening and speaking. Aside from the main textbook, songs, poems, proverbs, grammar games and audiovisual materials will be used, to make the learning process more enjoyable by meeting the educational needs of each student.

REGION, BUSINESS ENGLISH – LEVEL 1 (OE048)

Credits:0

THE ART OF NEGOTIATION (OE048)

Credits:0

Negotiation is an inseparable part of our daily activities. It takes place at every moment of our lives: at home, in the workplace, in intra and inter-state affairs. This course will provide students with negotiation theory and practice and will teach modern negotiation vocabulary. It will focus on a multi-sectoral approach to negotiation, including examples from the public, private, and non-profit sectors. The important concepts of the course will be interest vs. position, integrative vs. distributive models in negotiation, cognitive processes informing decision-making in negotiation, issues of culture and gender, managing emotions, dimensions of negotiation, etc. The lectures will be supplemented with pre-assigned readings, case studies, practical exercises and role plays.

CFA LEVEL 1 (OE049)

Credits:0

The purpose of this course is to facilitate CFA candidates in preparation for the CFA Level I exam. The CFA_x000D_ Program consists of a series of three examinations (Levels I, II, and III) that must be taken in succession. CFA_x000D_ Level I exam is computer-based and consists of 180 equally weighted multiple-choice questions divided into_x000D_ two sessions each of which is 2 hours and 15 minutes long. The exam is based on Learning Outcome_x000D_ Statements (LOS) developed for that CFA Program curriculum. This course is comprised of instruction covering_x000D_ the CFA Program curriculum, in-class quizzes and topic area tests, exam strategy and tips.

REGION, RUSSIAN FOR BUSINESS COMMUNICATION (OE049)

Credits:0

This course focuses on the practical application of Russian language skills at the intermediate level with emphasis on the basics of oral and written communication in business related situations. The course is offered for participants who already have a basic understanding of Russian and want to improve their listening, speaking, reading and writing skills in business, social and work-related contexts. The syllabus covers the key areas of formal and informal meetings, negotiations, presentations, telephoning, business correspondence and socializing within the work environment. Duration of the course is 36 lessons conducted over 3 months (3 times per week). The course consists of 12 units which are provided by authentic business-related material: texts, articles, dialogs, video materials._x000D_ _x000D_ The course will provide the participants a firm base and effective knowledge of business Russian which will help them to meet Armenian labor market demands. Lessons include a focus on relevant grammar and vocabulary as well as on skills practice (reading, writing, speaking and listening) within a business context. The emphasis is on how to use formal vocabulary and expressions, grammatical constructions in business-related environments both orally and in written form.

REGION, INTRODUCTION TO HOSPITALITY, TRAVEL AND TOURISM (OE050)

Credits:0

AMA CERTIFIED PROFESSIONALIN MANAGEMENT (OE050)

Credits:0

ITALIAN PRE – INTERMEDIATE (OE051)

Credits:0

The Italian language and culture course is designed for those who want to improve their Italian language skills and to explore the Italian reality and the culture. This is an opportunity to further develop the Italian proficiency level and to get socio-cultural knowledge about the country that hosts over 60 percent of the world’s cultural heritage sites. During the_x000D_ course, the first language use is minimized. The methods are communicative and interactive which make the learning process challenging and fun. The emphasis is put on communication and to make progress is the highest priority. The students are engaged in interactive language activities, participating in group and pair work. The course focuses as well on creative and critical thinking. The resources are flexible and respond to the students’ needs.

REGION, GERMAN – LOWER INTERMEDIATE (OE051)

Credits:3

DILIJAN, ENTREPRENEURIAL OPPORTUNITIES IN TAVISH (OE052)

Credits:0

This course focuses on the classical stages that a new business venture goes through. Using analytical frameworks, you will learn to recognize the most potent business opportunities out of existing ones, and avoid the traps that most inexperienced entrepreneurs fall into. By the time you complete this course, you will have a different way of assessing your own potential for starting a new business, tuned to the realities of Tavush.

YEREVAN, MEDICAL ENGLISH (OE052)

Credits:0

This course is designed to help doctors and medical students develop listening, speaking, reading and writing skills in English. It aims to give these participants the opportunity to learn specialized vocabulary and expressions, to activate passive vocabulary, to learn the English pronunciation of medical terms and to increase fluency and confidence in using English in professional contexts.

YEREVAN, MEDICAL ENGLISH INDIVIDUAL – LEVEL 1 (OE053)

Credits:0

REGION, IELTS – ACADEMIC ADVANCED (OE053)

Credits:0

YEREVAN, MEDICAL ENGLISH INDIVIDUAL – LEVEL 2 (OE054)

Credits:0

REGION, MATH FOR DATA SCIENCE (OE054)

Credits:0

YEREVAN, IELTS GENERAL – ADVANCED (OE055)

Credits:0

This 30 hour course aims at preparing the students for International English Language Testing System (IELTS) General exam. The purpose of the course is to provide the students with practical tips and to upskill them with the necessary strategies to succeed in the four parts of the exam namely listening, reading, writing and speaking. At the beginning of the course, the students will be introduced to the structure and the question types of the listening and reading parts, will learn and employ strategies to excel at them. Additionally, the students will build on their writing skills by outlining and developing writing pieces as well as will improve their speaking strategies. At the end of the course, the students will have an opportunity to test their exam knowledge and skills with the help of several practice tests.

REGION, EMOTIONAL INTELLIGENCE (OE055)

Credits:0

REGION, THE SUBTLE ART OF USER EXPERIENCE (UI/UX) (OE056)

Credits:0

YEREVAN, IELTS GENERAL INDIVIDUAL – ADVANCED (OE056)

Credits:0

SUMMER SESSIONS for MANTASHOV ENTERPRENEURS UNION (OE057)

Credits:3

workshop Summer Sessions

REGION, RESOURCE MOBILIZATION AND FUNDRAISING (OE057)

Credits:0

REGION, BASICS OF PHARMACOVIGILANCE (OE058)

Credits:0

WINE TASTING (OE058)

Credits:0

MICROSOFT EXCEL- BASIC (OE059)

Credits:3

This course presents the concept of Microsoft Excel program, its functionalities and opportunities. It shows how easy data analysis is and how to report it graphically; provides participants with the practical skills to fasten calculations and worktime in any company and develop an automated process. The course focuses on business examples of routine problems in Armenia, as well as an analysis and reporting of data in certain areas of business.

REGION, ENGLISH FOR JOURNALISTS (OE059)

Credits:0

DILIJAN, LANGUAGE COURSES – OTHER REGIONS (OE060)

Credits:0

LEADING PEOPLE AND ORGANIZATIONS (OE060)

Credits:0

ENGLISH SPEAKING CLUB (OE061)

Credits:0

REGION, TURKISH – BEGINNERS (OE061)

Credits:0

This course is designed for the beginners who are interested in learning the Turkish language. The course will introduce you to the specifics of the Turkish language, grammar, and pronunciation. During the lessons, students will learn the necessary grammar rules and vocabulary, as well as will master listening, speaking, reading, and writing skills. The course focuses on the topics related to everyday life, familiarizing with phrases and expressions used in conversational language._x000D_ After completing the course, students will be able to read and comprehend simple texts, engage in basic daily conversations and acquire the foundational grammar knowledge and vocabulary.

REGION, CUSTOMER SERVICE FOR HOSPITALITY (OE062)

Credits:0

ENGLISH READING CLUB (OE062)

Credits:0

LANGUAGE COACHING (BSN PROGRAM STUDENTS) (OE063)

Credits:0

1 SEMESTER – 42 HOURS

REGION, MEDIA LITERACY (OE063)

Credits:0

The aim of the workshop is to equip young people with basic knowledge and skills on media literacy and enable them to write articles about different social issues of their communities.

REGION, PITCHING AND PRESENTATION SKILLS ON ZOOM (OE064)

Credits:0

REGION, THE ART OF NEGOTIATION (OE065)

Credits:0

REGION, ITALIAN PRE – INTERMEDIATE (OE066)

Credits:0

REGION, IELTS GENERAL – ADVANCED (OE067)

Credits:0

REGION, MEDICAL ENGLISH – LEVEL 1 (OE068)

Credits:0

REGION, MEDICAL ENGLISH – LEVEL 2 (OE069)

Credits:0

REGION, LEGAL ENGLISH – LEVEL 1 (OE070)

Credits:0

REGION, LEGAL ENGLISH – LEVEL 2 (OE071)

Credits:3

GYUMRI, GENERAL ENGLISH (OE072)

Credits:0

REGION, CREATIVITY IN TRANSLATION: GOING HIGHER (OE073)

Credits:0

This course aims at faithful alignment of source and target texts on three levels–syntax, lexics and style, by providing a creative, practical approach, through the incorporation of practicing translator/student of translation suggestions of issues they are currently facing. An impressive problem-solving toolbox, with an emphasis on creativity, and a minimal theoretical foundation will help you press into the advanced level of translatorial competence.

REGION, SUMMER SCHOOL 2021 (OE074)

Credits:0

REGION, VIDEO EDITING (OE075)

Credits:3

The course gives a chance to learn basic rules for creating video, to separate types and formats of frames, to understand compositions, to convey the story presented in the video correctly, with the right color correction, to create a mood. All these listed above can be done via the most popular Adobe Premiere Pro CC video editing program.

REGION, AMA CERTIFIED PROFESSIONAL IN MANAGEMENT (OE076)

Credits:0

REGION, ENGLISH DEBATE CLUB (OE077)

Credits:0

REGION, PUBLIC SPEAKING & PRESENTATION SKILLS (OE078)

Credits:0

REGION, WESTERN ARMENIAN (OE079)

Credits:0

REGION, FUNDAMENTALS OF RESEARCH (OE080)

Credits:0

REGION, INTRODUCTION TO ENGLISH LANGUAGE (OE081)

Credits:0

Course Duration (Hours) – 40

REGION, TOEFL iBT INTERMEDIATE (OE082)

Credits:0

REGION, PERSONAL INITIATIVE (OE083)

Credits:0

REGION, LEADING PEOPLE AND ORGANIZATIONS (OE084)

Credits:0

REGION, 11-16 (YEARS OLD) NEW STUDENT (OE085)

Credits:0

REGION, 6-10 (YEARS OLD) NEW STUDENT (OE086)

Credits:0

REGION, CAPACITY BUILDING IN TOURISM (OE087)

Credits:0

REGION, WORKSHOP (OE088)

Credits:0

REGION, 3-5 (YEARS OLD) NEW STUDENT (OE089)

Credits:0

REGION, ENGLISH SPEAKING CLUB (OE090)

Credits:0

REGION, ENGLISH READING CLUB (OE091)

Credits:0

REGION, SUMMER SCHOOL 2022 (OE092)

Credits:0

Stepanakert, Kapan – 15,000AMD_x000D_ Gyumri – 17,000AMD

TOEFL iBT ADVANCED (OE101)

Credits:0

GRE PREPARATORY (OE103)

Credits:0

This course is intended for prospective graduate school applicants who are preparing for the Quantitative section of GRE. This section includes the following subject areas: Arithmetic, Algebra, Geometry (no proofs), and Data Analysis. These represent basic mathematical skills and understanding of elementary mathematical concepts, as well as the ability to reason quantitatively and to solve problems in a quantitative setting.

GMAT PREPARATORY (OE104)

Credits:0

AUA E-MATH TEST PREPARATORY (OE105)

Credits:0

This course is aimed at preparing prospective undergraduate applicants for taking the AUA e-Math Test for admission to the undergraduate program. The test includes the following sections: Arithmetic, Algebra, Geometry, Trigonometry, Functions, Vectors, and Sets. The test is based on basic mathematical skills and understanding of elementary mathematical concepts, as well as the ability to reason quantitatively and to solve problems in a quantitative setting.

ACT MATHEMATICS (OE106)

Credits:0

The course combines several instructional methods to give students the most comprehensive training. It covers all sections included in the ACT Math section: Arithmetic, Algebra, Geometry, Coordinate geometry and basic Trigonometry. The instructor works on your basic skills and understanding of elementary mathematical concepts, as well as the ability to reason quantitatively and to solve problems in a test setting.

MATH FOR UNIVERSITY ENTRANCE EXAMS (OE107)

Credits:0

TOEFL iBT INTERMEDIATE (OE109)

Credits:0

TOEFL iBT INTERMEDIATE FOR ASPIRANTS (OE110)

Credits:0

TOEFL iBT ADVANCED FOR ASPIRANTS (OE111)

Credits:0

ENGLISH LANGUAGE LEVEL ONE (1) – Beginner’s (OE201)

Credits:0

ENGLISH LANGUAGE LEVEL TWO (2) – Elementary (OE202)

Credits:0

ENGLISH LANGUAGE LEVEL THREE (3) – Pre-intermediate (OE203)

Credits:0

ENGLISH LANGUAGE LEVEL FOUR (4) – Intermediate (OE204)

Credits:0

ENGLISH LANGUAGE LEVEL FIVE (5) – Upper Intermediate (OE205)

Credits:0

ENGLISH LANGUAGE LEVEL SIX (6) – Advanced (OE206)

Credits:0

SPEAKING ENGLISH (OE208)

Credits:0

BUSINESS ENGLISH (OE210)

Credits:0

EASTERN ARMENIAN ELEMENTARY (OE213)

Credits:0

This course is intended for English speakers who wish to learn the modern spoken form of the Eastern Armenian language for daily use. A wide range of printed and audiovisual materials will be used. TThe course is designed to give sufficient proficiency in Eastern Armenian language and cultural awareness to cope with simple everyday situations, routine social conversations and the basic working environment. Students will be introduced to the main characteristics of Armenian language, grammar, alphabet, and pronunciation. They will be able to form simple sentences, read and comprehend simple texts and hold elementary conversations.

EASTERN ARMENIAN INTERMEDIATE (OE214)

Credits:0

ADVANCED EASTERN ARMENIAN (OE215)

Credits:0

This course is designed for students who have already had a comprehensive introduction to Armenian grammar, and whose vocabulary is solid at the intermediate level. The course aims to improve participants’ performance in language comprehension, fluency, pronunciation and intonation, grammar range and accuracy, vocabulary range and communicative strategy to the advanced level. By the end of this course, students will be able to read, understand texts of significant structure and diversity, including media (newspapers, advertisements, web sites, television, radio, etc.), and they will learn how to make relevant technical presentations in their areas of expertise. Students will complete their knowledge of Armenian grammar by learning the use of participles and passive voice.

FRENCH – BEGINNERS (OE216)

Credits:0

FRENCH – INTERMEDIATE (OE217)

Credits:0

SPANISH LANGUAGE – BEGINNER’S (OE218)

Credits:0

ENGLISH PROFICIENCY FOR ACADEMIC SUCCESS (OE219)

Credits:0

This course offers conditionally accepted students the opportunity to improve their English proficiency, as well as develop their basic academic skills for academic success._x000D_ _x000D_ The course sharpens English proficiency and develops basic academic skills for university education at the graduate and undergraduate levels. The primary goal of this course is to equip students with an understanding and a basic grasp of fundamental techniques of academic writing, speaking, reading and listening. Thus, students are introduced to the principles of effective written and oral communication, as well as critical reading and listening skills. The course simultaneously improves competence in grammar and vocabulary. Participants will learn how to write commentary, summaries, and how to synthesize text from different sources. Concurrent with developing English proficiency participants learn how to reference sources, and how to develop bibliography (different citation styles, MLA, APA, Chicago, etc.).

MATH PROFICIENCY FOR ACADEMIC SUCCESS (OE220)

Credits:0

This course aims at coaching conditionally-accepted AUA students in improving their math proficiency in order to improve their AUA E-Math test score. The course combines instruction and practical training in all the components of the test  Artithmetic, Algebra, Geometry, Trigonometry, Functions, Vectors, and Sets. The instructor works on individual math skills and understanding of mathematical concepts, as well as the ability to reason quantitatively and to solve problems in a test setting.

LEGAL ENGLISH (OE221)

Credits:0

BEGINNERS MODERN STANDARD ARABIC (OE222)

Credits:0

This course is designed especially for absolute beginners who are interested in learning Arabic. This course will be taught by using a variety of learning techniques and methods which will enable diverse learners to gain the basics of the language authentically.

ITALIAN BEGINNERS (OE223)

Credits:0

ITALIAN INTERMEDIATE (OE224)

Credits:0

This course is designed for those who want to improve their Italian language skills and to explore the Italian reality and the culture. This is an opportunity to study the language of arts, music, design, architecture, opera and food, as well to get socio-cultural knowledge about the country that hosts over 60 percent of the world’s cultural heritage sites.

TURKISH BEGINNERS (OE225)

Credits:0

TURKISH INTERMEDIATE (OE226)

Credits:0

he Intermediate Turkish course is intended for anyone who already has basic knowledge of Turkish. This course is designed to improve language; speaking, reading, comprehension, vocabulary, translation, composition and grammar. Emphasis will be placed on complex sentence structures, both in reading and writing, and on strengthening communicative competence. The course provides students with intermediate knowledge of Turkish and practice of using Turkish in a variety of everyday and more specialized situations. The course prepares students to interact with Turkish speakers in Turkish and to use original Turkish language sources within the level covered in the course.

RUSSIAN BEGINNER’S (OE228)

Credits:0

PERSIAN FOR BEGINNERS (OE229)

Credits:3

MEDICAL ENGLISH (OE232)

Credits:0

ENGLISH FOR FASHION (OE234)

Credits:0

CHINESE BEGINNERS (OE235)

Credits:0

This course is designed for absolute beginners who are interested in learning the Chinese language and culture. This is an opportunity to study the language which is spoken by 1.2 billion people and is one of the most required languages in the job market._x000D_ The methods of teaching are communicative and interactive, which make the learning process challenging and fun. The emphasis is put on communication, thus students speak Chinese from the first day. They are engaged in interactive language activities, participating in group and pair work.

ENGLISH INDIVIDUAL (Level 1-4) (OE238)

Credits:0

RUSSIAN FOR BUSINESS COMMUNICATION (OE239)

Credits:0

GERMAN BEGINNERS (OE241)

Credits:0

HOSPITALITY MANAGEMENT CERTIFICATE PROGRAM (OE3)

Credits:0

APPLIED MARKETING STRATEGIES (OE314)

Credits:0

This applied Marketing course is designed for those in a marketing role who are interested in advancing in their careers. This qualification gives you the practical skills and knowledge to devise and execute tactical marketing activities and gain marketing credibility. It also aims to provide a practical insight into the principles and application of marketing at a tactical level. The syllabus has been designed to reflect the changing issues and practices within marketing and to reflect employers’ views of marketing in today’s business environment.

LEADING TEAMS (OE315)

Credits:0

In the fast-paced environment in which successful organizations operate today, teams accomplish much of the work that gets done. This course covers areas such as inspiring and motivating individuals, managing individual expectations and team dynamics, emphasizing shared goals and designing your dream team. A core feature of this course is experiential learning: participants are expected to engage in student-teams and learn in light of current theoretical and applied perspectives on teaming.

LEADING PEOPLE AND MANAGING CHANGE (OE321)

Credits:0

Making organizational change happen requires a unique set of skills and approaches. Leaders must be effective in working in multiple contexts and directions simultaneously. As organizational roles shift frequently and more work is affected by those outside the organization, managing relationships with team members, contractors, and volunteers becomes critical. This course builds on emerging theories of self-leadership as they are applied in today’s organizational context.

LEADING TECHNOLOGICAL CHANGE IN ORGANIZATIONS (OE323)

Credits:0

This course assumes a strategic view of technology as a key enabler of organizational effectiveness. It offers elemental perspectives on leading change both in a technical environment and on an enterprise-wide level. Participants consider the human side of technical change, learning how culture, participation, communication, and collaboration are critical success factors when implementing technical change.

MANAGING PEOPLE AND MONEY: CREATING ORGANIZATIONAL CULTURES WITHIN LIMITED BUDGETS (OE324)

Credits:0

Resources are the lifeblood of an organization. The course draws on current literature and student experience to explore resource management and focuses on the effective and efficient use of human resources within the boundaries defined by financial realities. This course explores the importance of human and financial resources within the culture of organizations and the interdependence between the two.

MANAGING ACROSS CULTURES: MAKING DIFFERENCES MATTER TO YOUR BUSINESS (OE325)

Credits:0

This course is designed to develop a cross-cultural awareness and multi-cultural competency. Using theoretical frameworks, participants will examine their own culture, compare it with other cultures, and develop strategies for working successfully in multi-cultural situations. Emphasis will be on developing understanding, leadership, and problem solving skills when working with people from other cultures. The importance of communication is examined and how cultural style may impact perception, effective communication, and ultimately work performance.

Leadership Capstone:Identification,Analysis&Solution of Leadership Problems In Organizations Today (OE326)

Credits:0

. This course provides students with an opportunity to synthesize what they have learned about leadership during earlier courses in leadership and to demonstrate mastery of primary leadership competencies, concepts, principles and practices. By demonstrating competence in a highly interactive leadership simulation and reflecting on their experience, students focus and integrate their learning upon the identification, analysis and solution of leadership problems in organizations today.

FOOD AND BEVERAGE MANAGEMENT (OE327)

Credits:0

The hospitality industry continues to grow steadily within the economies of Armenia and the Republic of Karabagh. This course offers new opportunities for advancement in the service industry and belief in managing and promoting from within. This course examines the complexities of food and beverage management. Both hotel food service operations and freestanding restaurants will be discussed. Students will explore menu planning, pricing, sanitation and safety, kitchen layout, storage facilities and principles, food preparation techniques, purchasing and inventory, beverage control, responsible beverage distribution, and food service presentation methods.

DESTINATION & RESORT MARKETING (OE328)

Credits:0

This course is a study of hospitality marketing for hotels, food service, travel/tourism, special events, and destination operations. Special attention is paid to identifying Karabagh-specific destination and resort marketing opportunities. Development of a strategic marketing plan, market research and analysis, buyer behavior, market segmentation, competition analysis, e-commerce business, publicity and promotion, and business feasibility are discussed. Various career and entrepreneurial opportunities in hospitality marketing and management are introduced.

FROM B&B TO RESTAURANT & HOTEL MANAGEMENT (OE329)

Credits:0

Hotels, motels, and bed-and-breakfast operations are not only places where a guest can obtain tasty food and comfortable lodging, they also are an integral part of the tourism and hospitality industry. This course offers career choices for anyone holding or seeking a job in the hospitality industry as guest service manager, head chef, front office clerk, security officer, banquet manager, bookkeeper, concierge and many more opportunities that can be personally satisfying and financially secure. Expected business travel, and domestic and foreign tourism will boost employment growth of lodging managers and B&B operators. Management of a B&B, motel, hotel or restaurant calls for a wide range of capabilities and skills that are covered in this course.

SALES & SERVICE MANAGEMENT. (OE330)

Credits:0

This course examines the complexities of sales and service management in the hospitality industry. Both hotel food service operations and restaurants are discussed. Students explore the different components of sales and service, including menu planning, pricing, beverage control, beverage and food presentation methods. The general objectives of this course deal with preparing the student for the challenges of a management career in hospitality. Through the study of actual operational situations participants develop their management style, heighten their industry awareness, develop a service attitude, advance their communication and interpersonal skills, and enhance their problem-solving abilities. Available in Gyumri, Dilijan, Yeghegnadzor, and Stepanakert.

PRINCIPLES OF EVENT MANAGEMENT (OE331)

Credits:0

This course introduces students to the fundamentals of catering, special events and sales in the hospitality industry. The course focuses on understanding the role of catering and special events (including business meetings, conferences, conventions, weddings, baptisms, family reunions, etc.) within the hospitality industry and the various catering disciplines. Students also discuss topics such as contracts, checklists, legal considerations, staffing and training, food production, and sanitation. This course is project driven which requires significant creative and independent work.

FOOD SAFETY MANAGEMENT (OE332)

Credits:0

This course looks at the importance of hygiene, health & safety for people who work in the hospitality industry. It reviews the legislation which regulates hygiene, health & safety practices, identifies gaps, and draws recommendations on policy and enforcement issues. On completion of this course students will be aware of how employers and employee are able to maintain a hygienic and safe working environment wherever food is handled.

BUSINESS ENTREPRENEURSHIP (OE333)

Credits:0

This capstone course in innovation and business entrepreneurship addresses the seven knowledge areas of innovation (intellect, domain knowledge, thinking, problem solving, creativity, innovation and execution) and the innovation model as applied to entrepreneurial ideation, conceptualization and opportunity recognition. Throughout this course, students will appraise their own creative potential and apply lateral intuitive thinking techniques in their appropriate contexts; understand how to apply problem solving techniques and the importance of knowledge as a prerequisite to innovation; and the role of creativity and the impact of culture on innovation and entrepreneurship.

BANKING REGULATION (OE334)

Credits:0

The recent global financial crisis has strengthened the need to discuss issues related to banking regulation and supervision, as well as intervention mechanisms and tools to prevent problems in the financial services sector. This course provides an overview of the regulation of the financial and banking industry. It considers issues relating to bank regulation, state intervention in times of banking crisis, and rescue packages adopted by financial sector regulators. Special attention is given to managing the current financial crisis by examining and analyzing applicable policies and lessons learned from the recent experience. The course covers theory and practice and covers diverse areas such as banks and banking activities, bank regulation and supervision, bank failures, and the law and practice of restructuring and liquidation of financial institutions.

LEGAL ASPECTS OF DOING BUSINESS IN ARMENIA (OE335)

Credits:0

The workshop examines the legal prerequisites for launching a business in Armenia. The participants will have an opportunity to understand the creation of a legal person and related registration steps; the types of legal persons and corresponding state registration. This workshop will focus on the types of legal persons and the differences and peculiarities among them; we will also explore the compatibility of legal persons with the nature of business activities; examine what the properties of legal persons (company) and the liability of a company and its shareholders. We will also discuss the legal status of shareholders; profit allocation among them; the reasons for expulsion of a shareholder; the legal basis of company governance; general meeting of shareholders and its powers; company charter; share of capital and the stage by stage liquidation of a company. The workshop also covers the types of taxes applicable in Armenia. The participants will have a clear understanding of the rights and obligations of taxpayers; how to protect their business; and how to write and file a claim in court.

MARKETING STRATEGIES FOR START UPS (OE336)

Credits:0

Competition is growing stronger in most parts of the world, and starting a new business is becoming more challenging especially in a small and developing market like the Armenian market. Marketing rules have changed, the key is not trying to differentiate your product(s) from these of competitors, but to understand potential consumers and engage them at an emotional level, for a long-lasting relationship. The workshop will be able to provide a complete landscape of the newest marketing strategies for SMEs that are trying to get established in the Armenian market. This is a pragmatic and interactive workshop that will help you in starting and growing your business exponentially.

HOW TO DEVELOP A SUCCESSFUL LOAN APPLICATION (OE337)

Credits:0

The main objective of this workshop is to provide the key techniques for entrepreneurs working with financial institutions, especially within the process of applying and getting approval for a loan. The workshop is divided into three main topics: (a) how to complete a successful loan application; (b) How to conduct financial analysis, and (c) how to cooperate with the partner bank. Participants will have the opportunity to look at their business plan with the lens of a lending institution, such as a commercial bank. This will involve analyzing financial data/revenue and expense projections against expected cash flows. Finally, participants will gain advanced skills in choosing the right bank for their business.

UNDERSTANDING PROJECT MANAGEMENT (OE338)

Credits:0

PROJECT MANAGEMENT PROFESSIONAL (PMP)® (OE339)

Credits:0

WHAT’S BEHIND THE NUMBERS: FINANCE FUNDAMENTALS FOR NON-FINANCIAL DECISION MAKERS (OE344)

Credits:0

he course is designed to provide sufficient knowledge and application regarding basic finance, financial and management accounting, so that the participants are able to understand and apply the basic financial concepts in their day to day business activities.

BRANDS: DO YOU REALLY NEED THEM? (OE345)

Credits:0

No one does it alone: be it in life or at work you need a team to succeed. In this era of market saturation you need to seize every opportunity to delight customers and attract prospects; and you need to build brand equity, if you want long term results. The tools have changed but the fundamentals have not. The questions are the same: Who are you? Who needs to know? How will they find out? Why should they care? Brands are created over time. The process to achieve remarkable results is the same whether you are one person or a big corporation. In this workshop you will start creating your brand and work on your brand platform. The class will cover the basics of branding: from brand identity building to brand positioning, from brand communication to brand image and content.

INTRODUCTION TO DIGITAL MARKETING (OE346)

Credits:0

HUMAN CENTRIC MARKETING (OE347)

Credits:0

HANDS-ON ENTREPRENEURIAL FINANCE: HOW TO BUILD A SUSTAINABLE FINANCIAL MODEL FOR YOUR VENTURE (OE348)

Credits:0

The course operates with such concepts as CapEx, OpEx, Working capital, IRR, NPV, Free Cash Flow, WACC, J-Curve, Break-Even, Valuation, Debt-Service Coverage Ratio, and many more, making financial management problems visual, understandable and predictable through excel, and actually useful for entrepreneurial decision-making. This course focuses on the specific needs of entrepreneurial ventures, including stat up and development phase financial and management problems, by tackling real-life scenarios. During and after the course the participants can work on their personal projects.

INTRODUCTION TO HOTEL REVENUE MANAGEMENT, OVERVIEW OF GUIDELINES AND PROCEDURES (OE349)

Credits:0

This course provides an overview of revenue management guidelines and procedures in overall revenue management .

SUSTAINABLE TOURISM: STEPPING AWAY FROM ABC TOURISM (AIRPORT-BARBEQUE-CHURCH) (OE350)

Credits:0

The course analyses sustainable tourism, dwelling on three different branches: gastronomic tourism; outdoor sports; and religious/historical tourism with the focus on preservation of cultural heritage. As a case study Armenia will be considered for its sustainable tourism potential. The course combines an introduction to the concept of sustainable tourism, a market study of tourism in Armenia with a practical part where participants will be required to draft a sustainable tourism package for the target country.

ADAPTIVE LEADERSHIP (OE351)

Credits:0

Adaptive leadership is a practical framework of skills necessary for making significant changes in any sector. The format of adaptive leadership highlights the creation of adaptive capacity between organizations and employees. This course is aimed at helping individuals and organizations to identify the right problems to solve, as well as providing ideas on how to manage their stakeholders to better address adaptive challenges. Introducing you to the main tools of Adaptive Leadership, the course will show how you can apply these tools within your organization or community life to achieve a long-term impact.

HIGH IMPACT MARKETING COMMUNICATIONS in Hospitality and Tourism Industry (OE352)

Credits:0

In the ‘age of communication’ hospitality and tourism industry continue to be challenged by endless concerns related to efficient communication. For Hotels and Travel agencies, Marketing Communications play a major part in winning customers, building relationships and brand. Marketing and communications expenses most Hotels and Travel Agencies make end up as waste, because these activities are fragmented, and the messages are irrelevant, and produce short term results. Successful MarComs is about much more than placing an ad or producing a brochure. You need to plan strategically – a well thought through communications plan brings together the right tools, techniques and media to create best advantage.

TDM and PD: How do we present Armenia to the world, feel proud, and make money? (OE353)

Credits:0

The course is designed to provide an introduction to the main attributes and key issues involved in developing and managing tourist destinations. Observing tourist satisfaction, service provision, customer care, impact of tourism on the destination, tourism policies, marketing and planning. Residents’ behaviour, current and potential investments will be assessed. Case studies will be presented from different countries and Armenia.

ECBA® and CCBA® certification exam prep course (OE354)

Credits:0

ntry Certificate in Business Analysis (ECBA) and Certification of Capability in Business Analysis (CCBA)® are internationally recognized standard certifications for both aspiring and acting Business Analysts from the International Institute of Business Analysis (IIBA®). This course covers the Guide to Business Analysis Body of Knowledge® (BABOK®) in detail, including the 6 Business Analysis Knowledge Areas, the 4 Perspectives of business Analysis, the 6 Competencies and the 50 Techniques used in Business Analysis. Participants will gain the necessary skills and mindset for preparation for the exams through interactive lectures and practice of more than a thousand sample exam questions.

FORMING A VISION: STRATEGY MANAGEMENT AND DECISION MAKING IN PUBLIC SECTOR (OE355)

Credits:0

SELF MANAGEMENT FOR YOUTH (OE356)

Credits:0

PR IN PUBLIC SECTOR (OE357)

Credits:0

UNDERSTANDING THE DEMAND AND SUPPLY SIDES IN THE ARMENIAN TOURISM INDUSTRY (OE358)

Credits:3

This course provides a short introduction to the Muslim civilization and culture, with particular emphasis on the insights into Islamic tradition through topics such as religion, social customs, relations, food and entertaining. It explores the key texts, central beliefs and rituals, as well as the main branches and traditions of religious thought and practice, which developed over the centuries following the rise of Islam up to the modern period.

INTRODUCTION TO THE CUSTOMER EXPERIENCE (CX) (OE359)

Credits:0

The designed course tends to present the newly established but rapidly emerging concept of the Customer Experience (CX) that appeared in western markets proven its viability with practical tools and results. During the course you’ll get idea what is CX and what it is not. The training is designed to take 18 hours. It includes theoretical and practical background, working instruments, case studies, benchmarks, quizzes, teamwork and much more. _x000D_ The course will take mainly interactive form with real-life examples of worldwide successful companies’ experience as well as case examples from Armenian market.

PROJECT APPRAISAL (OE360)

Credits:3

The course will cover the appraisal of projects and investments using the Project Appraisal model. It will focus on the key steps of the capital investment process: defining the project appraisal parameters, underlying assumptions and consideration of the key variables affecting project viability. Participants will gain a thorough understanding of the tools and techniques used in project appraisals, and appreciate the issues in project appraisal as well as the adaptation of the model to real world corporate decision-making: evaluating projects of different lives, replacement choices, investment timing decisions and capital rationing.

HOSPITALITY MARKETING (OE362)

Credits:0

The strong and sustained rise of tourism industry in Armenia for the past few years is one of the most remarkable developments we see in the Armenian economy of our time. The number of international arrivals as well as the number of hotels in Yerevan and the regions of Armenia is steadily increasing.

BUSINESS MODEL CANVAS (OE363)

Credits:3

INTRODUCTION TO ADVERTISING MEDIA PLANNING (OE364)

Credits:0

This course aims to teach how to effectively plan and budget media spends to generate maximum possible ROI (Return on Investment). The course involves understanding what media buying, media placement constitutes of, and the terms and the terminologies associated with it. The course will facilitate students to be well versed with key terms like Gross Rating Points (GRPs), Reach, Frequency, Cost Per Point (CPP) and so on.

INTRODUCTION TO SERVICE QUALITY IN HOSPITALITY (OE365)

Credits:3

This is a course that presents elements of what we call a “great hospitality”. How do you create (and maintain) a level of service so memorable that it becomes your brand and your competitive advantage? What determines success in the hospitality industry? How to keep pace with changing guests and their changing expectations? The course explains what’s involved in making the changes that are necessary to keep up. It also discusses how travellers of all ages and the young generation in particular, are influencing changes in hospitality services. The training is designed to take 12 hours; it includes group and individual exercises and discussions. The language of instruction is English and Armenian.

STRATEGY FROM A TO Z (OE366)

Credits:0

The main objective of the course is to give a holistic perspective of the strategic planning process from initiation stage to execution and equip the participants by proven-by-practice methods with new insights and ideas from a wide range of contemporary strategic thinking. The course is based on the “Think, Plan, Act” approach of the Association of Strategic Planning and will discuss the major aspects of the Art of Strategic Planning: Strategic thinking; Building Blocks and principles of Strategy Development; Main Tools and Methods for each Building Block; Strategic Planning as a Process through breakout sessions, exercises, case applications etc. At the end of the course, participants will have base-line knowledge needed to plan and initiate a comprehensive strategic planning process.

INTRODUCTION TO HOTEL OPERATION MANAGEMENT (OE367)

Credits:0

This course is teaching you to become proficient and knowledgeable in most aspects of hotel operations and management; about the key features of hotels, the main departments and their responsibilities, and how to provide good service to customers using the provided knowledge.

BECOMING AN AGILE CERTIFIED PRACTITIONER: PMI-ACP EXAM PREP COURSE (OE368)

Credits:0

Agile methodologies have transformed the software industry over the past two decades. Organizations that are highly agile and responsive to market dynamics complete more of their projects successfully than their slower-moving counterparts — 75% versus 56% — as shown in Project Management Institute’s Pulse of the Profession® report._x000D_ The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes your knowledge of agile principles and your skill with agile techniques. It will make you shine even brighter to your employers, stakeholders and peers.If you have been working in an agile project environment, Agile Certified Practitioner credential is the best way to showcase your knowledge and experience on agile projects.

TOURISM PRODUCT DEVELOPMENT: BENCHMARKS, PRINCIPLES, CHALLENGES (OE369)

Credits:0

Tourism Product Development course outlines the essential elements in the process of tourism product development planning and implementation, e.g. coordination, consultation, collaboration – co-opetition. It illustrates these principles through a range of successful approaches and case studies from around the world and sets out best practice examples and benchmarks by which destinations can assess their own product development system and methods.

FINANCIAL ACCOUNTING (OE370)

Credits:0

Financial Accounting, introduces the candidate to the fundamentals of the regulatory framework relating to accounts preparation and to the qualitative characteristics of useful information. It covers drafting financial statements and the principles of accounts preparation. It is to develop knowledge and understanding of the underlying principles and concepts relating to financial accounting. It enables students to develop technical proficiency in the use of double-entry accounting techniques including the preparation of basic financial statements. The course concentrates in depth on recording, processing, and reporting business transactions and events.

TAXATION (OE371)

Credits:0

The objective of this course is to provide the student with the basic skills to identify the tax implications of business decisions and to develop knowledge and skills relating to the tax system as applicable to Armenian legal entities and individuals. _x000D_ The course introduces the Armenian tax system via conceptual and applied material. Learners will be able to apply basic principles to settings involving individuals, corporations, and other business, complete key components of tax returns, and identify tax-related strategies and implications of structuring transactions and organizations. Students will learn the tax related double entry transactions, as well as their reflection on Financial Statements.

STATISTICS FOR NON-MATHEMATICIANS (OE372)

Credits:0

This course intends to teach the essentials of statistics without, or with very little computation – by relying on the power of words and pictures, and by emphasising ideas. It will help the participants to gain an insight into statistics, understand its key concepts implementing them for thinking statistically about whatever real-world problems they find relevant to, especially if they are ‘consumer’ of statistics (interpreting other people’s research reports, for instance) or struggle to get a (better) understanding of the subject during their studies._x000D_ The course is designed to take 25 hours, includes case studies, quizzes and will be concluded by an evaluation test. The language of instruction is English.

HOW THE TOURISM INDUSTRY WORKS? (OE373)

Credits:0

The course will introduce to the major concepts, issues, and theories of tourism and hospitality as an economic sector and topic of academic study and practical implementation. The course will cover a broad range of topics related to the travel experience, from business development to the linkages between tourism as an industry and the impacts it has on communities and places, travel motivations, scope and structure of travel organizations._x000D_ Participants will also be introduced to key elements of the hospitality service industry and opportunities for employment within this industry. The course will also introduce concepts such as tourism marketing, country branding, sustainability, planning, and ethical responsibility.

INSIDE-OUT LEADERSHIP (OE374)

Credits:0

Exercising leadership is about disturbing the status quo and helping people to thrive. That is why it is a dangerous practice and people practicing it usually are shoved out too early. To stay in the game long enough requires that you recognize the voices in your head and how they affect your moves. One also need to learn how to “negotiate” with those voices. This course will teach you just that._x000D_ In the Adaptive Leadership course, the participants learn about leadership from a systemic perspective and are trained to disrupt the status quo of the system._x000D_ This course helps the participants to discover the “systems” in their minds and souls. During this course the participants will learn to recognize the “voices” in their ears and ways with which they can “negotiate” with them.

TOURISM 3.0: TRAVEL TO EXPERIENCE (OE375)

Credits:0

Centuries ago, people travelled to discover new territories. Decades ago people travelled to see these discovered territories. Not anymore. To SEE is not the priority, to EXPERIENCE is! That is what we call Tourism 3.0._x000D_ Throughout this course, the students will learn what types of experience people are interested in, who these people are, how to target them and what type of products to offer. There will be plenty of brainstorming, discussion, case developments and presentation._x000D_ All the materials and the content are based on practical cases so that the students can learn the best practices from successful companies and understand international trends in tourism._x000D_ At the end of the course, the students will be able to understand the mindset of hospitality industry and develop advanced and successful products.

RESOURCE MOBILIZATION & FINANCIAL MANAGEMENT (OE376)

Credits:0

This course is designed to present the peculiarities, opportunities and challenges of resource mobilization in the Armenian reality. Different modalities, contributing factors and limitations of the cross-sector partnership will be discussed. The fundraising opportunities will be reviewed in relation to the needs of consumers, as well as corporate engagement approaches introduced in CSR context and not only._x000D_ _x000D_ The course consists of video presentations, discussions, team exercises. At the end of the course, the participants will have clear understanding of opportunities of resource mobilization, and specifications of financial management.

INTRODUCTION TO SOCIAL ENTREPRENEURSHIP (OE377)

Credits:0

This course tells about social entrepreneurship. It particularly explains how SE differs from corporate social responsibility and charity. Five main indicators of social entrepreneurship will be presented during the course, with which the activity of any enterprise can be assessed. During the course, business models and types of social entrepreneurship will be presented, as well as the features of business conduct and stages of idea generation.

INTRODUCTION TO CHANGE MANAGEMENT (OE378)

Credits:0

Attending this lesson is an attempt to support and to help:_x000D_ • Students and staff to start a change management process in organizations where they work or will work,_x000D_ • to those who start their own businesses to begin and develop from the right professional point,_x000D_ • employees to manage their companies,_x000D_ • business consultants to correctly direct their customers,

SALES AND MARKETING IN THE HOSPITALITY INDUSTRY (OE379)

Credits:0

EXECUTIVE FINANCIAL MANAGEMENT (OE380)

Credits:0

Do you want to know the truth behind the numbers?_x000D_ _x000D_ Do you want to maximize your profitability making sound financial management decisions?_x000D_ _x000D_ If so, this course is for you. Come to learn with the best professional in the industry, who has 15+ work experience the field and has consulted around 15 businesses, who started to work more efficiently and make more profitable financial decisions through tools and knowledge gained from her._x000D_ _x000D_ It is vital for corporations to remain competitive in today’s dynamic operating environment. In this course, we will present and analyze a framework for creating a value-based performance management system. The main aims of the course are to raise participants’ awareness to the best practices and latest developments in performance management accounting and to illustrate real-life uses of the changing nature of accountancy in the organization._x000D_ _x000D_ Financial decision – making encompasses all aspects of an enterprise. Students will learn how to incorpor

SOFTWARE PRODUCT MANAGEMENT (OE381)

Credits:0

INTRODUCTION TO SOCIAL MEDIA MARKETING (OE382)

Credits:0

Dilijan PROJECT MANAGEMENT PROFESSIONAL (PMP)® (OE383)

Credits:3

TRAINING OF TRAINERS (TOT) IN HUMAN RESOURCE MANAGEMENT (OE384)

Credits:0

INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO) (OE386)

Credits:0

This course is designed to give an in-depth knowledge about Search Engine Optimization to beginners. It explains the difference of SEO from other branches of digital marketing, dives deep into the many tricks and tactics of SEO which are being used for a website optimization and better rankings. _x000D_ The course includes a large amount of practical sessions, which will help the participants to have an overall idea on how to bring the website and business to visibility, increase rankings and traffic. The sessions will be based on international websites (United States, Canada, and Australia) and will be targeting Google as the main search engine. At the end of the course, the participants will have a clear idea about the website optimization, ranking and traffic increase.

ACP FUNDAMENTALS AND MINDSET (OE387)

Credits:0

DEVELOPING YOUR RESUME (OE401)

Credits:0

This workshop is designed to provide participants with proven techniques in developing effective resumes that produce results in the local job market. The major resume components are explained and step-by-step instructions are provided. Sample resumes are reviewed and participants are coached to develop their own resumes, together with cover letters, which are then critiqued by the class.

CONDUCTING JOB INTERVIEWS (OE402)

Credits:0

This training spans the beginning of the job interview process, including preparation, types of interviews and what to do during an interview, knowing how to interview can be a challenge. Conducting an interview isn’t always fun and it doesn’t come all that naturally to lots of people. Most interviewers are unarmed with the appropriate interview questions, unable to follow-up up on candidate responses and otherwise fill the void that often results when two strangers sit together for the first time. In this course, you will learn the do’s and don’ts of conducting a job interview. This training will answer all the questions you may have and gear you up with suggestions on questions to ask and ways to develop interviewing techniques.

COMPETENCY GAP ANALYSIS (OE403)

Credits:0

Through this information-packed course, participants will learn the components of competencies; explain the types of competencies; and learn the step by step analysis of the critical success factors necessary for building a successful career in different areas of work. Participants will discover the limitations of current trends within the business analysis discipline and what the key approaches, techniques, and tools can do to conduct gap analysis and to recommend approaches to improving competencies and skills, including processes and procedures needed for excellence in performance.

RECRUITMENT & INTERVIEWING SKILLS (OE404)

Credits:0

Recruitment of quality staff is one of the main issues for businesses alongside retention and much relies on the skills of your existing staff to be able to define job roles, target their recruitment well and carry out interviews effectively. With so many ways that businesses can potentially discriminate on areas such as age and gender it is surprising that so few companies have procedures to train best practice to new and experienced managers, on how to recruit and interview. Diligent interviewing can prevent a number of difficulties later on and spending a lot of money in wasted recruitment costs. There are a number of foolproof ways, which we share with our delegates, to ensure maximum success when recruiting new staff or moving existing staff to new roles.

PERSONAL GOAL SETTING & MARKETING YOUR SKILLS (OE405)

Credits:0

Goal setting is a technique used by successful people and top achievers in all professions. Participants will learn the process of setting personal career goals and working towards achieving them. This workshop also provides participants with the knowledge and understanding of successful marketing strategies that work in the local job market. Special emphasis is placed on developing communication skills, career goals and search techniques, and networking skills.

UTILIZING YOUR PERSONAL STRENGTHS (OE406)

Credits:0

Some people have more natural social skills than others, but all people have their own personal strengths. Truly effective people know their talents and find opportunities to maximize on those. But, all people also have areas in which they struggle. This workshop helps participants pinpoint their unique individual strengths and learn how they can get the most out of their talents. The workshop also demonstrates how those same strengths can turn into obstacles and nuisance when overused.

DEVELOPING PERSONAL IMPACT (OE408)

Credits:0

This workshop helps individuals to understand their ‘inner’ and ‘outer’ strengths raising self-awareness en route to becoming more successful. They look at the thoughts, feelings and skills associated with initiating, provoking, directing or influencing a successful impact. Most people think that they have influence and others respect them. Some people try to project their image to achieve this. Personal Impact Development will explain the subtle behavioral differences that can create more impactful interactions. Available in Yerevan, Gyumri, Dilijan, Yeghegnadzor, and Stepanakert.

THE ART AND SCIENCE OF SUCCESS. HOW TO CRUSH ANY GOAL YOU SET? (OE409)

Credits:0

HOW TO ORGANIZE YOUR START UP (OE410)

Credits:0

DESIGN YOUR CAREER SUCCESS (OE411)

Credits:0

This course presents the key components of job placement. It explains how to develop a strong personal profile and introduce yourself in the job market. It includes individual career assessment, career plan developing with personal consultations, video materials, case studies, debates, quizzes, role play, and teamwork. Exploring your own unique work challenges and opportunities, you’ll also benefit from peer coaching, instructor feedback and create a practical action plan that can enable you to become an essential asset.

FUNDAMENTALS OF MICROSOFT WORD (OE501)

Credits:0

This hands-on seminar is the beginner’s workshop for word processing utilizing Microsoft Word. Participants will gain a basic understanding of word processing that allows them to create letters, documents, reports, and resumes. Use of actual computer applications will allow participants to develop and practice new skills and enhance their job marketability and performance with confidence.

BUSINESS WRITING (OE502)

Credits:0

In this workshop, participants will develop skills in business writing, including background in the processes of communications, business writing methods and formats, and writing for different purposes. The topics covered will include the differences between letters, memos, e-mail, and reports, and both hard copy and online correspondence. Practical and hands-on, this workshop will require students to write and present written correspondence with the class.

TECHNICAL WRITING (OE504)

Credits:0

This course is dedicated to provide an overview to technical writing, technical document types and formats, ways of writing the documents and other information related to producing the qualified technical documentation. To convey technical knowledge to diverse audiences in unique settings necessitates that writers become accomplished technical communicators. Technical writing is the focus of this course. This course will prepare students to communicate knowledge and information through various means to audiences of experts, professionals, technicians, and lay persons. The course will also provide detailed instructions on tools used for technical writing.

INTERMEDIATE MICROSOFT WORD (OE505)

Credits:0

This hands-on seminar enhances participants’ knowledge of Microsoft Word. Participants will gain new techniques and advanced functions of word processing that allows them to create more elegant documents and reports. Use of actual computer applications will allow participants to develop and practice new skills and enhance their job performance with excellence.

FUNDAMENTALS OF MICROSOFT EXCEL (OE506)

Credits:0

This hands-on seminar is the beginner’s workshop for producing spreadsheets utilizing Microsoft Excel. Participants will gain a basic understanding of creating and editing spreadsheets that allows users to work with data to calculate and analyze information. Use of actual computer applications will allow participants to develop and practice new skills and enhance their job marketability and performance with confidence.

INTERMEDIATE MICROSOFT EXCEL (OE507)

Credits:0

This hands-on seminar enhances the beginner’s knowledge of Microsoft Excel. Workshop attendees will gain insight on more advanced functions and working with formulas to upgrade their skills in financial data analysis and graphical presentations with confidence.

FUNDAMENTALS OF MICROSOFT POWERPOINT (OE508)

Credits:0

This hands-on seminar is the beginner’s workshop for making presentations using Microsoft PowerPoint. Participants will gain a basic understanding of PowerPoint and the techniques of creating impressive presentations and working with slides with confidence.

WRITING FOR BUSINESS: IT’S DIFFERENT THAN OTHER KINDS OF WRITING! (OE509)

Credits:0

WRITING FOR BUSINESS: IT’S DIFFERENT THAN OTHER KINDS OF WRITING! In this workshop you will develop skills in business writing, including background in the processes of communication, business writing methods and formats, and writing for different purposes. The topics covered will include the differences between letters, memos, e-mail, and reports, and both hard copy and online correspondence. Practical and hands-on, this workshop will require students to write and present written correspondence in class. In this course you will:_x000D_ • Identify and demonstrate understanding of the 7Cs of writing effective business correspondence_x000D_ • Create effective formats for business correspondence_x000D_ • Prepare and present 3 samples of business writing

WRITING WELL (OE510)

Credits:0

Writing is the basis of journalism, real journalism without talking heads and empty rhetoric. Most of young people Anna used to work with want to become journalists only for popularity and fame on TV avoiding hard work in newsrooms. But there is an old but true theory that the best journalists are those whose career started with newspaper articles. And not only for month or two, but at least for 3-5 years. This is the right base to start with and the right way to collect credit. This is also the tough school of life that any journalist needs. _x000D_ During the course, the audience will have an opportunity to get acquainted with the basic principles of creating texts, they will learn to ask exact questions to the right addressees and first of all to themselves. They will learn about the role of dramaturgy in articles they write and, finally, will try to come up with the answer to the question: “Is journalism still alive, or in recent years, with the advent of social networks it is not needed anymore as a profession?”_x000D_ The presented course is designed for journalists, as well as for those who would like to improve their writing skills; everyone who is interested in creating content in print/ online issues or social media.

MICROSOFT EXCEL – ADVANCED (OE511)

Credits:0

CREATIVE WRITING MASTERCLASS (OE512)

Credits:0

The course will focus on the creative process as well as theoretical and practical knowledge of 21st century literary problems. The purpose is not to decide what to write but how to be effective, and to allow younger writers to find and develop their capabilities. At the same time, the aim is to support modern Armenian literature in order to become modern beyond its linguistic borders. The primary focus will be the new writing of the participants—poetry or prose, fiction, literary essays, and criticism. Preferably, two or three different works should be presented to show the writer’s skills. The goal is to start literary and informal conversations, and, of course, assess the writing. In addition to reading and discussions, there will also be approaches to current international literary trends.

EFFECTIVE BUSINESS WRITING (OE513)

Credits:0

MANAGING CONFLICT IN THE WORKPLACE (OE601)

Credits:0

Working with difficult people can be one of a manager’s biggest challenges and roadblocks to success. People often come across as difficult because they handle conflict differently than others. In fact, others’ approaches to conflict can often seem counterproductive, confusing, or even bizarre. This workshop provides participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants in this workshop will learn their own style of handling conflict and understand how that style might differ from the styles of their employees. They also will recognize how quickly employees’ fears can disengage them from a team or project. Participants learn how and why different people become threatened and discover skills for relating more effectively with people of all styles.

ORGANIZATIONAL SKILLS (OE602)

Credits:0

Keeping a project organized requires a focus on controlling how time and resources are used. This program will teach program/project managers or coordinators how to keep themselves and their projects organized and under control. In this program, participants will learn specific strategies for managing their work schedule effectively and for leading productive meetings. Participants will learn the importance of effective project planning and problem solving. Participants will also learn the importance of keeping good documentation and how to maintain good project files. Finally, participants will learn the basics of developing a project schedule that is feasible and accurate.

LEADERSHIP SKILLS (OE603)

Credits:0

The purpose of this workshop is to apply the basic principles of leadership by developing the practical skills necessary to function as a leader in a realistic context. Students will be encouraged to evaluate their personal style of leadership, the uniqueness of the groups that each of them works with, so that they will be able to adapt and apply those principles to be more successful leaders. The workshop also addresses the issues of direction and purpose in leadership and issues related to working with subordinates. Practical skills for working with others will be introduced.

COMMUNICATION SKILLS (OE604)

Credits:0

This workshop is about human communication. Students will learn about basic communication theories and explore different types of communication, such as interpersonal, small group, and public communication. Throughout the workshop, students will have opportunities to develop and apply communication skills by completing exercises and assessments, participating in group interactions, and making brief presentations. The class will also touch upon developing effective critical thinking, problem solving, and decision making skills that are essential for success as a communicator.

PROBLEM-SOLVING SKILLS (OE605)

Credits:0

Whether in the workplace or at home, problems do not go away; rather they have a habit of growing unless dealt with effectively by a good manager or team member. There is always another way to do anything that might be cheaper, quicker or sell better. Creative problem solving is an asset every individual should want to have. Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems. Creative thinking is a skill that can be improved with practice. This workshop introduces effective approaches to problem solving that have proven to be successful in producing improvements in efficiency, performance, and productivity.

TIME MANAGEMENT (OE607)

Credits:0

Setting priorities and managing time are basic tenets to enhancing individual and organizational performance. The pressure of finding innovative ways to achieve goals, to stay ahead of competition, to respond quickly to customer needs, and to enjoy life outside of work is increasingly difficult in today’s fast-changing environment. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. This workshop helps people assess their time management effectiveness and create a personal plan for improving their competencies.

NEGOTIATION SKILLS (OE609)

Credits:0

This workshop teaches the basics of negotiations. Participants will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Workshop activities also cover the guidelines for conducting a successful negotiation and facilitating communication, and situations that require a specific negotiation style. Participants will also learn how to gain control, use various negotiation tactics, and deal with unethical negotiation tactics.

PRESENTATION SKILLS (OE610)

Credits:0

While hard work and good ideas are essential to success, ability to express those ideas and get others to join you is just as important. As you grow in your career, there will be times when you will need to face an audience. If this thought makes you nervous, you are not alone. Many speakers lack the skills & confidence to make effective presentations. Skills required to give a good presentation can be developed and that is done in this workshop.

TEAMWORK AND TEAMBUILDING (OE611)

Credits:0

Over the years, companies have employed a variety of organizational models and corporate structures to enhance efficiency and productivity in order to gain an advantage over the competition. One of the most effective models is the Team Concept. It offers a wide variety of options for enhancing productivity, creativity, motivation and personal growth among employees. This workshop is to introduce you to team building best practices for maximizing the effectiveness of your team.

BUSINESS COMMUNICATION (OE612)

Credits:0

This course is designed to give students a comprehensive view of communication, its scope and importance in the tourism and hospitality industry, and the role of communication in establishing a favorable environment, internally as well as externally. The various types of business communication media are covered. This course also develops an awareness of the importance of the written expression in modern business communication. Upon completion of this course, the student should be able to demonstrate competency in the fundamentals of business writing, in oral and interpersonal communication including one-on-one, small-group communication, and public presentation. Students will also gain understanding of the basics of intercultural communication.

CONDUCTING EFFECTIVE MEETINGS (OE616)

Credits:0

MASTERING THE ART OF CREATING KEY MESSAGES (OE617)

Credits:0

POLITICAL COMMUNICATION:TECHNIQUES OF SPEECH IMPACT IN ACTION (OE618)

Credits:0

NETWORKING SKILLS (OE619)

Credits:1

BUSINESS ETHICS (OE620)

Credits:3

STRATEGIC PLANNING (OE621)

Credits:3

SPEAK & LEAD: PRESENTING SKILLS FOR LEADERS (OE622)

Credits:0

Public speaking skills give a competitive advantage to business people. The ability to express thoughts in an organized manner and to deliver them with confidence sets people apart._x000D_ During this workshop, the participants will learn how to deliver speeches professionally on any occasion from a team meeting to a stage performance. They will learn to organize and prepare effective speeches. Additionally, they will train their abilities to give a constructive feedback, while constantly giving feedback to each other.

GLOBAL BUSINESSES: COMMUNICATING EFFECTIVELY ACROSS CULTURES (OE623)

Credits:0

GOVERNMENT, BUSINESS AND SOCIETY (OE701)

Credits:0

A public decision often influences more than the allocation of resources, including civil servants, the local labor market, the environment, and the public. Political, legal or economic forces, national events, and technological changes are factors beyond the organization’s immediate control that must be considered during the decision making and planning process. This course deals with managerial problem solving relative to the ethical, economic, social, legal, political, and technical aspects of a public organization’s environment. It is designed to explore the forces, within and outside the organization affecting business and society. You will develop a frame of reference in dealing with issues so they are able move from a reactive to an anticipatory mode of behavior.

POLICY ANALYSIS AND PROGRAM EVALUATION (OE703)

Credits:0

This course provides an overview of the process of policy analysis coupled with a series of related exercises. It covers the major stages of policy analysis, including specifying the policy or programmatic problem (including collecting and assessing data), identifying possible courses of action, designing programs, determining a suitable methodology to evaluate a program, monitoring the implementation of a program, and evaluating and redesigning the program. Emphasis is placed on the main tools of policy analysis, i.e., problem identification and prioritization; data collection, assessment, and analysis; program evaluation (including cost-effectiveness and benefit-cost studies); performance measurement; and research synthesis. The student exercises are designed to reinforce learning and hone practice skills.

HUMAN BEHAVIOR IN PUBLIC ORGANIZATIONS (OE704)

Credits:0

Organizational behavior is an arbitrarily defined subject, distinguished from management and administrative theory for purposes of inquiry but not separated from them in either the study or practice of public administration. Also, contemporary networks and other variations on behavior contexts are examined. The study of behavior requires inquiry about individuals, groups, and organizations, with attention to their interrelationships and relations with society generally. The course draws on varied disciplines: philosophy, psychology, sociology, political science, biology, physiology, history, and anthropology, in particular. It also draws on such fields as law, medicine, engineering, and management. It ranges into religion, the arts, literature, and the full range of human endeavor and apathy.

SEMINAR IN THE ADMINISTRATION OF LOCAL GOVERNMENT. (OE706)

Credits:0

The purpose of this course is to provide an understanding of the major areas of scholarly inquiry in the legal, political, fiscal and administrative frameworks of municipal governments. The course begins with an overview of theoretical foundations and systems model of urban politics. Contemporary approaches to studying municipal government from a political economy or regime perspective are given special attention. The remainder of the course is divided into two major areas of inquiry, comprising urban political institutions, and political behavior and processes in urban settings. Each participant is expected to take an active role in leading discussion of assigned articles. Each participant will complete a project on a significant topic in municipal governance and politics.

URBAN PLANNING AND SOCIAL POLICY (OE707)

Credits:0

Social policy and urban planning are inextricably linked. Economic development, housing, immigration and other policies shape the structure of a city. Access to affordable housing, quality education, food safety and security, and employment are influenced by government decisions. This course examines the intersection of urban planning and social policy. At times, the course focuses on policy development and implementation. At other times, it explores land use regulation and environmental influences on healthy living. In all cases, though, the class will be looking for links, connections, and bridges between planning and policy.

STRATEGIC PLANNING IN THE PUBLIC SECTOR (OE708)

Credits:0

Within the governing environment in Karabagh, public managers are challenged to articulate the purposes their agencies are intended to achieve and the public value they are creating. This course strengthens students’ capacity to think, plan and act strategically in leading and managing public service organizations. The course develops skills in perceiving strategic issues (expected and unexpected trends or events, arising inside or outside an organization that can have influence on organizations, the ability to reach the desired future, and skills in formulating roles, structures, programs and processes to address those issues.

PERFORMANCE MEASUREMENT AND MANAGEMENT: FUNDAMENTALS (OE709)

Credits:0

This is a short and compressed course that focuses on how performance measurements are becoming increasingly important in public, non-profit, as well as business settings. Developing the right measures, choosing the critical few measures are important for gauging the performance of a project or program. The course will ground students in the fundamentals of performance measurement and demonstrate its use for measuring mission accomplishment, strategic planning, as well as from funding, transparency and accountability perspectives.

PERFORMANCE MEASUREMENT AND MANAGEMENT (OE710)

Credits:0

This course focuses on how performance measurements are becoming increasingly important in public, non- profit, as well as business settings. It will ground students in the fundamentals of performance measurement systems and demonstrate how they are critical from a mission, strategic, funding, transparency and accountability perspective. It will cover not only how to select appropriate measures, but also how to implement a performance measurement system and use performance measures in managing an organization. In addition, the course will highlight the need for leadership and management acumen to ensure success in achieving meaningful, significant and lasting results.

INTELLECTUAL PROPERTY PROTECTION: PATENTS (OE712)

Credits:0

This course will study the patent law of Armenia and stipulations related to the Patent Cooperation Treaty. Topics will include patentable subject matter. We will cover standards for patentability; patent claim drafting; prior art search. Inventors must look into protecting their inventions in the very early stages of product development, determining the patentability of their invention, avoiding infringement of a competitor’s patent, management of an international patent portfolio (comprising patent applications filed in several jurisdictions), and an understanding of law and treaties. We will discuss the basics of filing and prosecuting patents under the Patent Cooperation Treaty (PCT).

CONTRACT NEGOTIATION, PREPARATION AND RATIFICATION (OE714)

Credits:0

This course is an introduction to the process of negotiating, drafting and ratifying different kinds of contracts through practical advice and approaches. Participants in this course will have a practical opportunity to get acquainted with the process of negotiation (proficiencies and requirements that are important for lawyers when negotiating and drafting contracts). This course will give an opportunity to participants to gain an understanding of international commercial contracts, what kinds of issues to address from start to ratification.

INTRODUCTION TO CORPORATE SOCIAL RESPONSIBILITY(CSR) (OE715)

Credits:3

This is a course that presents the concept of corporate social responsibility (CSR) or sustainability. It explains what CSR is and how it differs from corporate philanthropy, commercial sponsorship and social enterprise and provides participants with the theoretical basis and practical skills to identify the priority areas for business sustainability in any company and develop an initial CSR strategy. The training is designed to take 18 hours; it includes video materials, case studies, debates, quizzes, role play and teamwork. The language of instruction is English

HOW TO CARRY OUT A RESEARCH PROJECT (OE716)

Credits:3

This course is an introduction how to carry out independent research project. If you are a researcher you have inevitably faced the issues like these: how to choose appropriate research method, how much and what type of literature should rely on a highly qualitative research, do I need any unique or standard language to discuss proposed issues, how do I incorporate different perspectives into my study or how could I challenge them.

GEOPOLITICS IN THE ERA OF DIGITIZATION: LOST IN SPACE (OE717)

Credits:0

This course will focus on the transformation of the geopolitical landscape and the impact of cyberocracy in this context, which poses new challenges to democracy, sovereignty and security making it crucial to understand contemporary developments and their influence on geopolitics at large. The goal is to provide students with comprehensive knowledge of how the Industrial revolution 4.0 has reshaped the concept of power and its influence on geopolitics.

MAKING LUXURY PRODUCTS A PART OF YOUR LIFE (OE718)

Credits:0

This course has the objective to give general knowledge of the luxury and fashion industry and also to give insight how the sales and marketing policy is developed. During the course students will have the opportunity to identify the key players, the relevant trends and understand main marketing differences between luxury, fashion and mass market business.

RESTORING THE HUMAN RIGHTS OF RIGHTLESS. SLAVERY AND HUMAN TRAFFICKING TODAY (OE719)

Credits:0

We live in times when most of the groundbreaking inventions have been made to free people‘s mind and offer opportunities for creative work and prosperity. Our times are also known by the unprecedented developments in human rights law, providing people with strong protection mechanisms and institutions to support it. Irrespective of these important processes there are more than 21,5 million people today in slavery according to International Labor Organization and this is still tip of the iceberg. The phenomena is global and leaves no country immune. In diversity of it’s forms slavery and human trafficking are critical challenge that modern world faces today. So slavery has not been abolished as it seemed; it transformed from legal economic system to illegal, private criminal system.

TRANSFORMATION OF PUBLIC ADMINISTRATION: A STEP TOWARDS DIGITAL-ERA GOVERNANCE (OE720)

Credits:0

This course will focus on the transformation of public administration mechanisms aimed at the enhancement of the government machinery with effective citizen-oriented service delivery, provision of public sector flexibility and responsiveness to changing government objectives, and to changing expectations of citizens, improvement of government accountability for delivered results. In the meanwhile, the new shifts in the development of digital-era governance will be observed with the traditional approaches to service delivery through innovative solutions and capabilities using network-centric operations and particularly web-based applications aimed at the provision of more convenient access to government information and services for citizens and the private sector, thus providing greater opportunities to participation in democratic processes.

THE EDUCATION EXPERIENCE FOR THE 21ST CENTURY LEARNERS (OE721)

Credits:0

The Education Experience (EE) course presents the concept of Education in the twenty-first century. It explores the dynamics of some educational institutions; a range of local and international teaching practices and offers models of productive pedagogies. The participants will develop their skills and knowledge of teaching practicum. They will discover how they can empower the next generation and influence positive change. The training is intended to take 30 hours; it includes a range of ICT tools, video materials, case studies, debates, quizzes, role-play and teamwork. The language of instruction is English._x000D_ _x000D_ The course is delivered in an interactive manner focusing on real-life examples. It takes a new approach to learning that creates education leaders who have globally transferable skills. The practicum is designed so that collaboration and feedback possibilities are scheduled to guide participants and support them in achieving the outcomes. Assessment of the practicum is formative, presented and discussed with scholars in the middle and at the end.

THE RESILIENCE FACTOR: THRIVING IN TIMES OF UNCERTAINTY AND CONSTANT CHANGE (OE722)

Credits:0

The aim is to turn the latest scientific developments in psychology into transformational learning experiences. Alongside lectures, the program will expose you to a wide variety of techniques and exercises that have been found to be helpful to gain insights through your own personal/professional life examples. For that reason, outcomes of the program will be relevant and transferrable to your business and personal situations in future.

COMPUTER INFORMATION SYSTEMS (OE801)

Credits:0

This course is all about the use of information systems in the tourism industry, i.e., the use of computers to facilitate both the flow and management of information in the industry, the flow and capture of information related to providing tourism and hospitality services; constant changes in information technology and their impact on the channels of distribution; the interdependence and cross- linkages of the industry’s systems along with the emergence of the Internet as another channel of information flow.

DIGITAL AND SOCIAL MEDIA MARKETING (OE802)

Credits:0

This course is designed to provide cost-effective, comprehensive training in key Internet, Social Media and Mobile marketing channels, platforms, techniques and strategies to ensure you know what you need to know. Modules include website development and marketing; copy writing for the web; search engine optimization; sharing, bookmarking and news feeds; photographs (Flickr), video (YouTube) & audio (iTunes) marketing; e-mail marketing; social media marketing (Facebook & LinkedIn); mastering Google (advertising & applications); event management; managing surveys & other forms; and other key themes and topics.

WEB DEVELOPMENT HTML, CSS, JavaScript. (OE803)

Credits:0

Today, Armenia’s changing environment is requiring companies to keep up with the needs and expectations of their site visitors. Today, many cutting edge web publishers are able to instantly and dynamically update web pages and properties as new content becomes available so that every visitor to their site is informed with the most up-to-date information about products and services available.

WEB DEVELOPMENT PHP, MySQL (OE804)

Credits:0

This course covers PHP & MySQL, the most widespread server side technology combinations with accent on web development. It is designed at a level for personal web development projects, as well as small to large (Facebook™, Wikipedia, etc) business Web development needs. For those students who have completed Part I but seek an advanced mastery of web-development techniques that use databases to create content using MySQL, structured query language (SQL), and PHP5 for programming.

IPHONE PROGRAMMING (OE805)

Credits:0

The course will teach skills for developing applications for iPhone, from opening Xcode for the first time, to submitting your application to the App Store. You’ll learn Objective-C and the core frameworks needed to develop iPhone apps for different categories. The course will give you a basic framework for building your own applications independently, using multi-touch technologies. Topics to be covered include views, protocols and gestures, MVCs and segues, image/scroll/web views, table views, animation, multithreading, performance considerations and others.

KEY CHALLENGES AND OPPORTUNITIES IN MANAGING SOFTWARE IMPLEMENTATIONS (OE806)

Credits:0

This course takes stock of the global trends in IT sector looking into the key challenges in software project management and business development. It recommends the best practices in delivering impact through software. The course targets the IT practitioners on various levels from executives to project managers and marketing specialists. The course in particular analyzes the prospects and opportunities for Armenian companies to become global suppliers of high-quality software and knowledge solutions as opposed to offering cheap labor force for IT outsourcing.

INTRODUCTION TO SOFTWARE DEVELOPMENT: WHAT HAPPENS BEHIND THE COMPUTER SCREEN (OE807)

Credits:0

This course invites anyone seeking to gain fundamental understanding of software development to a fascinating journey to the beautiful and limitless world of software development. It teaches the basics of computer programming, explains the ideas, concepts and terms of software development in a human-friendly way that mere mortals can understand. No previous knowledge of computer programing or mathematics is necessary for the course. You only need a desire to learn and have curiosity for finding out the solutions. The course will give fundamental understanding of all major desktop, web and mobile technologies used in the world. The course is designed for non-technical professionals who want to learn the basics of programing, for non-developers who work in IT companies and want to understand the nature of technologies in more details or for those who are curious about how their computer works.

AUTOMATED QA USING SELENIUM: AUTOMATE YOUR TESTING ROUTINE & GET YOUR LIFE BACK (OE808)

Credits:0

Nowadays automated testing becoming essential part of any IT company and many positions are opened in Armenia and all around the world with “Automated QA/test engineer” job title. Selenium a Web based automation tool that automates anything and everything available on a Web page. Initially started by Thoughtworks and currently Google developers are supporting the latest version i.e. These lecture will provide you full hands on session on how you can automate web based applications and implement various frameworks, also we will cover interview questions for Automated test engineer positions.

INTRODUCTION TO INFORMATION SECURITY MANAGEMENT (OE809)

Credits:0

The course will cover the principles of information security management commonly used in business. It will also provide IT Professionals, IT Auditors and other individuals interested in information security with frameworks and methods to critically explore the suitability and appropriateness of these, for addressing today’s organizational security needs._x000D_ The participants will learn how to manage and adapt technology to their enterprise and industry. The course is divided into four general domains:_x000D_ (1) Information Security Governance_x000D_ (2) Information Risk Management_x000D_ (3) Information Security Program Development and Management_x000D_ (4) Information Security Incident Management

THE FUNDAMENTALS OF GRAPHIC DESIGN (OE810)

Credits:0

In this course, the students are going to learn the building blocks of graphic design so they can master something more complex later on. They are going to break down graphic design into its basic components. Image, Type, Composition, Color, Visual logic. These fundamentals are relevant to every specialized area of graphic design.

THE SUBTLE ART OF USER EXPERIENCE (OE811)

Credits:0

This course will discuss User Experience (UX) as a whole. It will look into the history of the industry, its principles, how it is different from UI (user interface), human-centred design, design thinking strategy, and best practices. The course will also discuss how to make sure the UX of a product and its branding work harmoniously. It will also include what product managers and owners who are not UX designers should know in order to be able to asses the quality of the design done.

PHOTOGRAPHY (OE812)

Credits:0

WOMEN ENTREPRENEURSHIP PROGRAMME (OE901)

Credits:0

This course in designed for women who wish to business entrepreneurship is built on the seven knowledge areas of innovation applied to entrepreneurial conceptualization and recognition of the business opportunity._x000D_ 1. INTELLECT_x000D_ 2. DOMAIN KNOWLEDGE_x000D_ 3. THINKING_x000D_ 4. PROBLEM-SOLVING_x000D_ 5. CREATIVITY_x000D_ 6. INNOVATION, and_x000D_ 7. EXECUTION._x000D_ Participants will be able to work on their individual organizational skills and be able to articulate their business vision, identify the business challenges, and be able to analyze and make appropriate decisions. Upon completion of this course the participants will have a grasp of the fundamentals of business planning, assume the roles of a successful entrepreneur, recognize the trends in business structures and activities in retail and service organizations. By the end of the course participants will be able to gather the required information to develop a realistic business model for their business ventures. This course is intended for woman participants only. Participants should be interested in starting their own business or advancing in their careers in business.

ADVANCING WOMEN IN LEADERSHIP AND DECISION MAKING (OE902)

Credits:0

This course is all about preparing women leaders. How do we as a community empower our women? What mechanisms or skills do we need to employ and equip the female members of our society in order to break stereotypes and create equal opportunities? This course address the foundational problems of gender inequality in professional settings. It also offers various mechanisms of addressing these situations. Lastly and most importantly it offers women a set of skills and tools to empower them in both their professional path and personal growth. This course is intended for woman participants only. Participants should be interested in rethinking their leadership abilities to advance in their careers.

GOVERNANCE AND LEADERSHIP (OE903)

Credits:0

PRE-COLLEGE SUMMER CAMP (OE904)

Credits:0

Have you ever thought about diving into the fastest growing industry in Armenia? Have you ever wondered about the inner workings of artificial intelligence? This summer, the American University of Armenia’s (AUA) Extension program will be organizing a three-course training session over a period of three weeks that lets you roll up your sleeves and tackle some of the most interesting developments and programs in Information Technology (IT).

CRISIS IN MICROFINANCE INSTITUTIONS: IS CORPORATE GOVERNANCE A SOLUTION? (OE906)

Credits:0

Corporate Governance is often identified as a major weakness of financial institutions. A recent research on «crises in microcredit institutions» has confirmed that it is indeed a topic that deserve a lot of attention. However, in order to be useful, this attention should be preventive; unfortunately, as shown by many banking and microcredit crises where governance was only scrutinized once the crises were already there, this is not always the case. The workshop will therefore try to identify the major items to which a credit organization should pay attention should it wish to improve its corporate governance. A special attention will be dedicated to board management in order to identify what it can do and what it should not be expected to provide.

BUSINESS MANAGEMENT (DIPLOMA PROGRAM) (OE907)

Credits:0

CERTIFIED NONPROFIT ACCOUNTING PROFESSIONAL (OE909)

Credits:0

ENGLISH FOR TEENAGERS (OE910)

Credits:0

English for Kids (OE910)

Credits:3

What you probably dont know about Strategic Marketing that your competitors pray you’ll never learn (OE911)

Credits:0

HOW TO WRITE A WINNING GLOBAL RÉSUMÉ (OE912)

Credits:0

BEHAVIOR AND DECISION-MAKING: BIASES, RATIONALITY AND POLICYMAKING (OE913)

Credits:0

Finance for non-financial decision makers and entrepreneurs (OE916)

Credits:3

Gulbenkian Foundation courses (OE917)

Credits:0

AZERBAIJANI LANGUAGE (OE919)

Credits:0

BUSINESS PRACTICES OF THE WESTERN WORLD OR ADVENTURES OF AN ARMENIAN IN THE US (OE920)

Credits:0

The following lecture will surround the idea of the differences of business practices in the US vs. business practices in Armenia. It will highlight the challenges and learning experiences that one may face through examples.

TRAINING FOR MARZPETS (OE921)

Credits:0

TRAINING FOR TASHIR GROUP (OE922)

Credits:0

SCRUM AND THE NEW NORMAL OF PROJECT MANAGEMENT (OE923)

Credits:0

TRAINING FOR GUIDES (OE924)

Credits:3

SERIES ON ENGINEERING AND SUSTAINABILITY (OE925)

Credits:0

Training for CSO’s (OE926)

Credits:0

Evidence Based Policy_x000D_ Monitoring_x000D_ Dialogue and Colation_x000D_ Training modules for civil society organizations (CSOs) and providing professional/training services in the scope of the “Commitment to Constructive Dialogue” project funded by the European Union. _x000D_ The training course consists of two modules. Within the framework of the first module, participants will be trained in four main areas: monitoring of public budget allocations and policy implementation; identification of public policy issues, evidence-based policy development and analysis, and public policy implementation; development of CSO-Government and CSO-Local Government Dialogue; and CSO coalition building and development. After completion of the training course, participants will have the skills needed for developing and building coalitions individually.

E-HEATH TRAINING FOR ARMED (OE927)

Credits:0

NON-PROFIT MANAGEMENT CERTIFICATE PROGRAM – 6 courses (OE928)

Credits:0

NON-PROFIT MANAGEMENT CERTIFICATE PROGRAM – 13 courses (OE929)

Credits:0

CULTURAL POLICY FUNDAMENTALS (OE930)

Credits:3

ARMENIA, THE PATH TO SUSTAINABLE TOURISM (OE931)

Credits:0

ARMENIAN CARITAS (OE932)

Credits:0

Entrepreneurship, Leadership and Communication Program for Women, ADB, 2019 (OE933)

Credits:0

Course Description: To become a successful entrepreneur women increasingly need adaptive leadership, advanced communication skills, and a wide range of competencies, including self-awareness, mindfullness, and many more. Knowing how to impress, persuade, pitch and behave in business environments at a superb level nowadays becomes a necessity for a women entrepreneur. _x000D_ During the course Business Model Canvas methodology will be applied to help Girls and Women visualize their business models. Additionally, participants will be provided with tips on how to manage their social media presence, how to analyze the marker, and how to brand their products. Importantly, this course not only teaches participants to excel in their businesses, but also it creates a great networking opportunity for them._x000D_ Language of Instruction: Armenian_x000D_ _x000D_ Duration: Instruction time is 30 meeting of 3 hours (a total of 90 hours), conducted throughout 9 weeks. Additionally, participants should plan a company visit, and one additional week for individual work and final presentation, as well as for the graduation ceremony._x000D_ _x000D_ Registration Deadline: April 19, 2019_x000D_ Interviews will be conducted on: April 20, 2019_x000D_ Start date and End dates for Group A: APR 23- JUL 3, and for Group MAY 13- JUL 12_x000D_ Schedule fo GROUP A is: Tuesdays, Thursdays, 18:30-21:30 & Saturdays, 10։30-13:30_x000D_ Schedule fo GROUP B is: Mondays, Wednesdays and Fridays 18:30-21:30_x000D_ _x000D_ Tuition Fee: Free for qualifying participants (Tuition is sponsored by the Asian Development Bank)_x000D_ Registration Fee: 10,000 AMD _x000D_ _x000D_ Target Audience: This course is intended for female participants only. Participants should be interested in starting their own business or advancing in their careers in business.

Certificate Program in Tourism and Hospitality Management (OE934)

Credits:3

This certiﬁ cate program teaches the concepts, principles, procedures, and vocabulary essentials for success in this growing industry, as well as a strong business management foundation with courses in public speaking, sales management, public relations and marketing, entrepreneurship, and service quality management.

CERTIFICATE PROGRAM FOR SYRIAN ARMENIANS (OE935)

Credits:0

CERTIFICATE PROGRAM IN FINANCE AND BANKING (HSBC-SPONSPORED) (OE936)

Credits:0